Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Leadership Experience
Timeline
Generic

Humera Ansari

Ahmedabad

Summary

Results-driven Business Analyst with a strong focus on documentation, data analysis, and Agile methodologies. Achieved a 30% reduction in document turnaround time and delivered impactful chatbot solutions across various domains.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Business Analyst

Streebo Solutions
Ahmedabad
09.2023 - Current
  • Facilitated requirement-gathering workshops; documented BRDs, FSDs, CRFs, RTMs.
  • Partnered with business and technical teams to align project goals.
  • Implemented Agile practices with Jira/Trello, ensuring project transparency.
  • Reduced document turnaround time by 30% through template standardization.
  • Delivered chatbot and dashboard projects across multiple domains.
  • Key Projects:
  • City of Markham, Canada: AI chatbot deflecting 80%+ citizen queries.
  • Hudson Dental, USA: Appointment chatbot, reduced front-desk calls by 35%.
  • Vista Ridge Dental, USA: Real-time scheduling chatbot cut missed appointments by 25%.
  • American Orchid Society, USA: Membership chatbot improved engagement by 15%.
  • Customer Excellence Award – for successful City of Markham chatbot launch.
  • Leadership & Volunteering:
  • Client-Side Projects: Managed BA deliverables for Government, Healthcare, NGO clients.
  • Internal Projects: Led POCs, assigned tasks, ensured timely delivery.
  • Mentorship: Trained interns on BA tools, documentation, and client interaction.

Education

M.Com -

Gujarat University
08.2025

PGDBA - IT Management

MIT Alandi
Pune
01.2025

B.Com -

Gujarat University
01.2024

Skills

  • Business analysis and documentation
  • Business requirements documentation (BRD)
  • Functional requirements documentation (FRD)
  • Functional specification documents (FSD)
  • Requirements traceability matrix (RTM)
  • Change request forms (CRFs)
  • Business process modeling notation (BPMN)
  • Agile project management
  • Jira, Trello, and Asana
  • Confluence collaboration
  • Sprint planning and execution
  • Data reporting and analysis
  • Excel and Power BI proficiency
  • Analytics dashboards development
  • AI platforms expertise
  • IBM Watson and MS CLU knowledge
  • Amazon Lex and ChatGPT familiarity
  • NLP training and application
  • Design and prototyping skills
  • Figma and Balsamiq tools proficiency
  • Wireframe creation and UX validation
  • Testing methodologies and QA processes
  • Test case design and UAT execution
  • System testing and production verification
  • Soft skills in stakeholder engagement
  • Client communication strategies
  • Team mentoring and development

Websites

Certification

  • Digital Marketing (SEO, Google Ads, Analytics)
  • Software Testing Fundamentals
  • Advanced Excel for Business Data Analysis
  • Graphic Design (Figma, Canva Basics)

Languages

  • English, Expert
  • Hindi, Native
  • Gujarati, Native

Leadership Experience

  • Client-Side Projects: Managed BA deliverables for Government, Healthcare, NGO clients.
  • Internal Projects: Led POCs, assigned tasks, ensured timely delivery.
  • Mentorship: Trained interns on BA tools, documentation, and client interaction.

Timeline

Business Analyst

Streebo Solutions
09.2023 - Current

M.Com -

Gujarat University

PGDBA - IT Management

MIT Alandi

B.Com -

Gujarat University

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Humera Ansari