Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Hi, I’m
HUNNY SIKKA
West Delhi
Summary
Overview
11
years of professional experience
Work History
24seven New Delhi
Store Manager
10.2017 - Current
Job overview
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Performed regular price checks to ensure competitive pricing.
- Maintained accurate records of employee performance reviews.
- Prepared monthly reports on sales figures, expenses, profits.
- Organized promotional events to increase product awareness.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Identified opportunities for cost savings through waste reduction initiatives.
- Assessed operational efficiency of the store's departments.
- Resolved customer complaints in a timely manner.
- Developed strategies to maximize sales and profitability.
- Recruited, trained and supervised new employees.
- Updated POS system with new products and promotional offers.
- Implemented efficient systems for tracking stock movement.
- Monitored inventory levels and placed orders to restock shelves.
- Planned special promotions or discounts based on market trends.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Developed relationships with suppliers to negotiate better prices.
pizzahutWest Delhi
Shift Manager
03.2014 - 08.2017
Job overview
- Processed weekly payroll information using appropriate software applications.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Responded quickly and effectively to emergency situations as they arose.
bigbazaarWest Delhi
Salesperson
11.2013 - 01.2014
Job overview
- Educated customers about products and services offered by the company.
- Developed and implemented strategies to meet sales quotas.
- Generated new business opportunities through cold calling campaigns.
Education
SKYLINE INSTITUTE OF MANAGEMENT & TECHNOLOGY GORAKHPUR (U.P.) INDIA
Bachelor of Arts
09-2021
University Overview
Jharkhand State Open School Rachi Jharkhand
High School Diploma
09-2016
University Overview
Skills
- Shift Scheduling
- Operational budgeting
- Customer Service Management
- Promotional planning
- Supply Ordering
- Report Generation
Timeline
Store Manager
24seven
10.2017 - Current
Shift Manager
pizzahut
03.2014 - 08.2017
Salesperson
bigbazaar
11.2013 - 01.2014
SKYLINE INSTITUTE OF MANAGEMENT & TECHNOLOGY
Bachelor of Arts
Jharkhand State Open School
High School Diploma
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