Hunter Fogleman
Brownsburg
Summary
Detail-oriented security officer with expertise in security monitoring and incident reporting. Proven track record of effective communication and strict adherence to safety protocols. Committed to maintaining a secure environment while enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Security Officer
Securitas Security Services USA
Plainfield
06.2019 - Current
- Monitored premises, ensuring compliance with security protocols and enhancing overall safety.
- Conducted regular patrols to detect unauthorized access, preventing potential security breaches.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Responded promptly to alarms and incidents, maintaining situational awareness.
- Maintained detailed logs of daily activities and irregularities, facilitating accurate incident reporting.
- Completed incident reports to record security or loss prevention incidents.
- Assisted in training new security personnel on procedures and protocols.
- Provided excellent customer service while addressing inquiries from visitors and staff.
- Verified photo IDs and tickets to allow guests passage.
Delivery Driver
DoorDash
Brownsburg
03.2021 - 01.2023
- Delivered orders promptly while ensuring food quality and customer satisfaction.
- Managed multiple simultaneous deliveries, ensuring attention to detail for timely and accurate service.
- Navigated routes efficiently using GPS and mapping tools to optimize delivery times.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Collaborated with restaurant staff to verify order accuracy, enhancing customer satisfaction prior to delivery.
- Communicated with customers regarding order status and delivery expectations.
- Handled customer service complaints professionally, providing knowledgeable responses to uphold trust and company loyalty.
- Followed safety protocols during transport to ensure safe handling of food items.
- Operated vehicle safely in various weather conditions, including rain, snow, sleet, and ice.
Education
High School Diploma -
Brownsburg High School
Brownsburg, IN06-2019
Skills
- Security monitoring and incident reporting
- Access control and emergency response
- Safety protocols and customer service
- Security protocols
- Incident reporting
- Patrol procedures
- Threat assessment
Timeline
Delivery Driver
DoorDash
03.2021 - 01.2023
Security Officer
Securitas Security Services USA
06.2019 - Current
High School Diploma -
Brownsburg High School