Hunter Fox
Fort Wayne
Summary
Proactive and results-oriented professional with a strong background in customer service and team collaboration, honed at Hungry Howies Pizza & Subs. Excelled in enhancing customer satisfaction and streamlining checkout processes, demonstrating exceptional problem-solving and communication skills. Recognized for mentoring new team members and significantly improving team efficiency and morale.
Overview
1
1
year of professional experience
Work History
Team Member
Hungry Howies Pizza & Subs
01.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
- Boosted team morale and productivity with recognition programs and constructive feedback.
- Reduced wait times for customers by implementing more efficient checkout process.
Education
R Nelson Snider High School
Fort Wayne, INSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Workplace safety
- Money handling
- Computer skills
- Heavy lifting
- Creativity and innovation
- Organizing work stations
- Goal setting and achievement
- Product knowledge
- Complex Problem-solving
- Training and mentoring
- Complaint resolution
- Relationship building
- Order preparation
- Team building
- Facility cleaning
Timeline
Team Member
Hungry Howies Pizza & Subs
01.2024 - Current
R Nelson Snider High School
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