Summary
Overview
Work History
Education
Skills
Timeline
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Hunter Monteith

Auburn ,IN

Summary

Dynamic Customer Service Representative with a proven track record at Blue heron, adept at conflict resolution and relationship building. Demonstrated exceptional problem-solving skills by resolving customer complaints with empathy, enhancing loyalty and repeat business. Skilled in order processing and active listening, ensuring a positive customer experience in high-pressure environments.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Nightshifts
12.2024 - 02.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled money transactions
  • Responded to customer requests for products, services, and company information.

Customer Service Representative

Blue Heron
03.2020 - 10.2020
  • Provided exceptional service through friendly customer interactions.
  • Processed customer orders promptly and efficiently.
  • Processed financial exchanges.
  • Ensured a hygienic environment in the area.

Education

High School Diploma -

East Noble School Corporation
Kendallville, IN
05.2020

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Relationship building
  • Conflict resolution
  • Complaint handling
  • Scheduling
  • Order processing

Timeline

Customer Service Representative

Nightshifts
12.2024 - 02.2025

Customer Service Representative

Blue Heron
03.2020 - 10.2020

High School Diploma -

East Noble School Corporation

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Hunter Monteith