HUSNA BANU
Toronto, ON, CA
Summary
I am a certified Scrum Master, having 3+ years of dedicated experience, with a background in managing cross-functional teams to deliver complex projects within set timelines. Demonstrated skill in facilitating daily scrums, sprint planning, and backlog grooming, while collaborating with product owners to align team efforts toward business goals. Committed to improving team efficiency, enhancing communication, and promoting a culture of continuous improvement. Successfully steered previous organizations towards agile methodologies by fostering an environment of transparency and trust.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Scrum Master
Scotia Bank
Toronto
05.2019 - 11.2022
- Identified, addressed and either resolved or escalated project issues.
- Worked closely with senior management and other stakeholders during strategic planning sessions for upcoming releases.
- Conducted demos of completed work at the end of each sprint cycle.
- Assessed team metrics and worked to drive improvements and innovate new approaches.
- Documented new features and strategies as well as user stories and criteria for acceptance.
- Encouraged continuous process improvement initiatives through retrospectives.
- Coached and mentored team members, stakeholders and leadership on benefits of Agile and Scrum.
- Coached stakeholders on their roles in the Scrum process and how to best support the team's success.
- Maintained close connection with project personnel to quickly identify and resolve problems.
- Supported the development team in understanding user stories, acceptance criteria and definition of done.
- Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
- Kept up-to-date with industry trends in agile software development methods.
- Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
- Acted as a servant leader to the development team by removing impediments and resolving conflicts.
Scrum Master
Rogers Communications
Toronto, ON, CA
05.2018 - 02.2019
- Worked with cross-functional teams to achieve goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Achieved cost-savings by developing functional solutions to problems.
- Identified risks associated with sprint goals and worked with the team to mitigate them.
- Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
- Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
- Assisted with release planning and coordinated efforts between multiple teams working on related projects.
- Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.
Education
MBA - Human Resources Management
Seneca College
Toronto04-2015
Social Work And Psychology
Stratford College
Toronto, ON01-2012
MBA - Teacher Training Education
Indian Institute of Management And Technology
01-2003
Master of Philosophy - Economics
Ethiraj College
Chennai01-2000
Master of Arts - Economics
University of Madras
Chennai01-1999
Bachelor of Arts - Economics
Anna Adarsh
Chennai01-1998
Skills
- Scrum framework
- Project management
- Stakeholder engagement
- Risk assessment
- Team building
- Agile methodologies
- Process improvement
- Conflict resolution
- Metrics analysis
- Customer collaboration
- Training and mentoring
- Agile estimation techniques
- User story writing
- Cross-functional collaboration
- JIRA management
- Continuous improvement
- Team leadership
- Mentoring team members
- Communication skills
- Facilitation skills
- Scrum mastery
- Kanban
- Leading scrum meetings
Certification
- Certified Scrum Master (CSM) from Scrum Alliance
Timeline
Scrum Master
Scotia Bank
05.2019 - 11.2022
Scrum Master
Rogers Communications
05.2018 - 02.2019
MBA - Human Resources Management
Seneca College
Social Work And Psychology
Stratford College
MBA - Teacher Training Education
Indian Institute of Management And Technology
Master of Philosophy - Economics
Ethiraj College
Master of Arts - Economics
University of Madras
Bachelor of Arts - Economics
Anna Adarsh
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