Hussain Ahmed
Assam
Summary
Dynamic and results-driven professional with extensive experience at Service, excelling in operational management and customer relations. Proven track record in staff training and maintaining high cleanliness standards. Adept at problem-solving and fostering teamwork, ensuring exceptional service delivery and guest satisfaction. Committed to enhancing operational efficiency and team performance.
Overview
5
5
years of professional experience
Work History
Sr captain
Service
RUH GOA
11.2023 - Current
- Checked areas available to guests to ensure cleanliness and appropriate set up.
- Welcomed customers to establishment and offered assistance with issues.
Floor Manager
Service
Silver bay Mumbai
07.2023 - 11.2023
- Supervised daily operations to ensure efficient floor management.
- Trained staff on customer service and operational procedures.
- Resolved customer inquiries and complaints effectively.
Team Captain
Service
Mea made in Australia GOA
04.2023 - 08.2023
- Trained new team members on service protocols and best practices.
Sr steward
Service
Zoila Restobar Mumbai
03.2022 - 01.2023
- Assisted chefs in food preparation and presentation tasks.
- Maintained cleanliness and organization of dining and kitchen areas.
Steward
Service
Club illusions Mumbai
02.2021 - 03.2022
- Maintained cleanliness and organization of dining and kitchen areas.
- Assisted in food preparation and plating for service.
- Operated dishwashing equipment to ensure sanitary conditions.
- Collected and sorted dirty dishes for efficient cleaning process.
Education
Doboka High Secondary School
Assam Skills
- Cleanliness inspection
- Customer service
- Operational management
- Staff training
- Training development
- Attention to detail
- Effective communication
- Time management
- Problem solving
- Customer relations
- Team management
- Operational planning
- Teamwork and collaboration
Timeline
Sr captain
Service
11.2023 - Current
Floor Manager
Service
07.2023 - 11.2023
Team Captain
Service
04.2023 - 08.2023
Sr steward
Service
03.2022 - 01.2023
Steward
Service
02.2021 - 03.2022
Doboka High Secondary School
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