To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Module Lead
ACL Digital, CPSI
04.2018 - Current
Delivered user support to clients to train, educate and answer questions.
Optimized web applications for speed, scalability and security.
Created powerful Content Management Systems to serve as interface for client.
Conducted unit testing to deliver optimal browser functionality.
Improved with user-friendly web forms with validation and error handling.
Planned and engineered RESTful web services to manipulate datasets.
Lead Engineer
HCL Technologies
08.2004 - 12.2011
Understanding the requirements of the system Preparing design documents – High level and Low level design documents Designing and Handling Database operations Developing Web Pages Developing unit test cases and system test cases
Understanding the incidents raised by the customer Preparing transition documents Interacting with customer for issue handling ,Overall monitoring of application management and Worked as offshore module lead for Sales tool Application .
Handled Knowledge transfer and ensure that all necessary details are collected from client.
Owned the entire responsibility of getting WK network connectivity. Conducted reverse presentation to customer.
Participated in parallel run of support activities and received sign off for independent hands-on.
Delivered public presentations to provide plans and updates on projects.
Enhanced with positive working relationships with stakeholders to effectively coordinate work activities.
Wrote, reviewed and edited technical document in accordance with template requirements.
Adhered to timelines to meet quality assurance targets.
Tested and analyzed equipment design and performance feasibility to determine potential ROI.
Participated in formal internal design reviews of proposed products and components.
Provided input to team lead regarding areas for process and procedural improvement.
Developed planning criteria for integrating and enabling new technologies.
Received and prioritized service requests to optimize resources.
Senior QA Lead / Automation & AI Specialist at ACL Digital - Tesco Oracle HCMSenior QA Lead / Automation & AI Specialist at ACL Digital - Tesco Oracle HCM