Hardik Vyas

• Built and maintained strong relationships with clients, acting as a trusted advisor and resource for their ongoing business needs.
• Developed and executed strategic business plans for 5+ aesthetic clinics, resulting in a 15-20% increase in quarterly revenue.
• Managed cross-functional teams of up to 15 members, overseeing project timelines, budgets, and deliverables to ensure successful project completion.
• Guided market analysis and competitive research initiatives that identified new business opportunities, contributing to a 20-25% growth in client acquisition.
• Implemented cost-saving measures and process improvements, reducing operational expenses by 15-20% and enhancing clinics' efficiency.
• Coordinated marketing campaigns and promotional events, boosting patient inquiries by 40-50%.
• Negotiated and secured partnerships with key industry suppliers, reducing procurement costs by 20% and increasing product availability.
• Developed comprehensive training programs for clinic staff and doctors, improving customer service satisfaction scores by 35%.

• Spearheaded comprehensive training initiatives for sales associates, refining monthly sessions and meetings to provide targeted coaching on product specifications, sales incentives, and effective selling techniques, resulting in a substantial increase in customer satisfaction ratings.
• Conducted diligent analysis of customer buying trends, market dynamics, and competitor strategies, enabling agile adjustments to sales strategies and facilitating the attainment of sales objectives.
• Orchestrated the development and empowerment of a high-performing sales team, surpassing set targets and fostering a culture of excellence recognized in monthly "Best Practice Sessions," serving as a source of inspiration for the entire organization.
• Established strategic alliances between Sakhiya Clinic and prominent MNCs such as Allergan, Galderma, and Alma, facilitating regular doctor training sessions and in-house events, thereby cultivating skilled injectors across all Sakhiya Clinic locations.
• Organized routine medical sessions with national thought leaders to facilitate ongoing professional development for Sakhiya doctors, ensuring continuous knowledge enhancement.
• Pioneered the successful launch of "Profhilo" at Sakhiya Clinic, marking a milestone achievement as the first clinic in India to introduce the product, resulting in remarkable business growth exceeding 200%.
• Implemented personalized coaching sessions with individual doctors to identify and address specific training needs, fostering heightened confidence levels and subsequently elevating patient satisfaction rates.
• Achieved an impressive 100% increase in business within a mere six-month timeframe since assuming the role, demonstrating exceptional leadership and strategic acumen in driving organizational success.

• Elevated to Regional Sales Manager (RSM) in recognition of outstanding performance in 2019, assuming responsibility for operations management across Delhi & Uttar Pradesh, leading the largest team nationwide comprising eight members.
• Pioneered the development of "Weekly Knowledge Sessions" during the lockdown period, aimed at enhancing scientific acumen within the team, resulting in a remarkable "99%" knowledge score achieved in 2020 and a notable "94.6%" score attained in 2021.
• Orchestrated the seamless execution of planned training initiatives during the lockdown, facilitating 93 training sessions with a total of 232 participants within a span of four months, ultimately cultivating 112 proficient injectors.
• Achievements and mentorship:
- In 2021, facilitated team member Anjani Sharma's attainment of the prestigious "GM Excellent Award."
- Spearheaded the promotion of team member Kanika Khosla to the position of Assistant Sales Manager (ASM) in 2021.
- Facilitated lateral career advancements for two team members in 2022, transitioning them into roles as Clinical Specialists and Medical Education Managers.

• Drove expansion initiatives into Madhya Pradesh & Rajasthan, overseeing a team of five members and achieving exceptional results, including a notable 115% performance in 2018, with four out of five team members surpassing the 100% mark.
• Served as AbbVie's representative at Cuticon 2019, spearheading the management of injectables-related activities with strict adherence to compliance standards. Facilitated training sessions for over 90 Healthcare Professionals (HCPs) in collaboration with esteemed AMI trainers, resulting in a significant 40% increase in the Juvederm product range.
• Orchestrated the successful launch of the new product "Volite" in February and March 2020, engaging 35 HCPs and contributing to the zone's remarkable achievement of 149.17% target attainment for Volite, with an average of six individual procedures conducted per HCP.
• Notable milestones include:
- In 2018, secured the "President Club Award" for team member Punnet Chaudhary.
- In 2019, earned the "President Club Award" for team member Ateet Shah, alongside the prestigious "Top Club Award" accolade for team member Harnil Ramanuj.

• Managed entire Gujarat operation, escalated business queries almost to 50% & brand image by 80% by developing & implementing effective business strategy.
• Consistent performer throughout : achieved 115% for year of 2016 with growth of 61%, 112 % for year of 2017 with growth of 42% & 115% for year 2018 - became winner of Top Club in APAC & MEA
• Awarded in 2016, 2017 & 18 by MD & BUD for comprehensive execution of training for doctors (100 % outcome ) Pan India.

• Motivated and led team of 8 effectively to achieve monthly and yearly membership, visitor and products' target & exceeded by 25% in 2009 & by 40% in 2010
• Developed, monitored and maintained excellent staff performance by providing any necessary training and support reduced customer complaints by 15% in 2009, 20% in 2010 and by 35% in 1st quarter of 2011.