Credit Controller
Markaz Abdul Lathif Khalaf Al Shammari Trading
Dammam
01.2015 - 12.2015
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
- Recommended approval or disapproval of commercial, real estate or credit loans.
- Established and maintained customer and staff policies.
- Reached out to customers to check on payments and convey options.
- Performed checks of customer creditworthiness and current situations.
- Responded to disputes calmly and applied logical, knowledgeable approaches to devise solutions.
- Checked appraisals, title information and insurance documents for each property.
- Organized and finalized loan applications for underwriter review.