PRAKASH SAHOO
Bangalore
Summary
Principal-calibre AI Product Manager with 10+ years building pricing, offer optimisation, and revenue management products powering large-scale airline commerce platforms generating $61.6B+ in annual revenue. Delivered 15% AOV uplift, 25% repeat purchase growth, and 20% CLV improvement through data-driven pricing, personalisation, and end-to-end product ownership. Operate at the intersection of commercial strategy, customer value, and technical execution - known for bringing structure to ambiguous problems, balancing pricing and customer experience trade-offs, building scalable AI-first product operating models, and maintaining a track record of shipping things that move the number.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Product Manager
Delta Air Lines Inc
Bangalore
02.2022 - Current
- Drove 15% AOV uplift and 20% CLV growth by leading product vision, strategy, and roadmap for dynamic pricing and offer optimisation across delta.com and FlyDelta mobile app.
- Owned end-to-end product lifecycle for Retail Offer and API-based Order Management systems - from proof of concept through customer adoption - improving operational efficiency by 15%.
- Built and rolled out Merchandising 2.0 - dynamic pricing, bundled product tiers, and personalised retail upsell experiences across web and mobile; drove 12% conversion uplift within a $61.6B revenue platform where premium and loyalty streams contributed 57% of total revenue.
- Developed go-to-market strategies for ancillary products including dynamic pricing, upsell offers, and personalised recommendations - achieving a 10% increase in recurring revenue and a 25% rise in repeat purchase rate, reflecting strong retention-side commercial thinking.
- Ran A/B tests and UX experiments using AI tools and Figma to optimise offer ranking and pricing clarity; improved NPS by 15% and conversion by 10%. Maintained 95% customer satisfaction with zero critical post-launch defects.
- Brought an AI-first mindset to how the team works - used Kiro to generate product vision artefacts, roadmaps, and flow diagrams at speed, cutting alignment cycles significantly and freeing up time for higher-order problem solving.
- Built AI agents and MCP server integrations with JIRA, Gitlab, Agility, and PowerPoint to automate sprint reporting - shifting the team away from manual overhead toward a model where tooling works for the PM.
- Partnered with engineering teams, customers, and industry stakeholders to translate complex pricing and offer management requirements into scalable, reusable product solutions, validate use cases, drive adoption of dynamic pricing capabilities, and support sales enablement through demos and solution positioning.
Senior Product Owner
Legato Health Technologies
Bangalore
02.2021 - 02.2022
- Reduced sprint delays by 20% through structured backlog prioritisation and refinement; drove 20% adoption growth through active feedback loops and iterative product improvements.
- Maintained zero critical post-launch defects across all releases with 100% DoD compliance; product artefacts reduced escalations by 25%.
Business Analyst
Citrix R&D India
Bangalore
05.2020 - 02.2021
- Collaborated with product, engineering, and enterprise stakeholders to translate complex business requirements into scalable product solutions, improving delivery alignment and accelerating release readiness across client engagements.
- Led requirement analysis, UAT validation, and process optimisation initiatives, enabling faster issue resolution, improved stakeholder satisfaction, and higher product quality across cross-functional delivery teams.
Business Analyst
Cognizant
Bangalore
05.2016 - 05.2020
- Managed product backlogs, requirement gathering, and stakeholder communication across multiple enterprise projects, contributing to 14 successful product launches with zero critical production defects.
- Drove process improvement and release governance initiatives through detailed documentation, defect triaging, and cross-functional coordination, reducing escalations by 25% and improving operational efficiency by 15%.
Education
MBA - Leadership and Strategy
Liverpool John Moores University
Post Graduate Program - Management
IMT Ghaziabad
B.Tech - Computer Science and Engineering
BPUT
Skills
- Dynamic Pricing & Offer Optimisation
- Revenue Management
- Pricing Strategy
- Ancillary Revenue & Retention
- Product Vision & Roadmap
- Go-to-Market Strategy
- Backlog Prioritisation (RICE, MoSCoW)
- A/B Testing & Experimentation
- Cross-Functional Leadership
- OKRs & KPIs
- Agile (JIRA, Confluence, Aha!)
- Agentic AI & AI-First Product Delivery
- AWS
- APIs & Microservices
Websites
Certification
- Executive Program in Product Management, Indian School of Business (ISB), Hyderabad
- Chairman's Club Nominee, Delta Air Lines, 2023, 2024 & 2025
- Certified AWS Cloud Practitioner, 2026
Intelligent Tools
- Kiro
- PROS
- Claude
- Copilot
- Amazon Q
- Perplexity
- ChatGPT
- Figma
- Gamma
Timeline
Senior Product Manager
Delta Air Lines Inc
02.2022 - Current
Senior Product Owner
Legato Health Technologies
02.2021 - 02.2022
Business Analyst
Citrix R&D India
05.2020 - 02.2021
Business Analyst
Cognizant
05.2016 - 05.2020
MBA - Leadership and Strategy
Liverpool John Moores University
Post Graduate Program - Management
IMT Ghaziabad
B.Tech - Computer Science and Engineering
BPUT