SAKET RAJ

A company specializing in innovative solutions in education

• Managed client lifecycle from lead generation to onboarding, retention, and expansion
• Implemented CRM-driven sales strategies, improving conversion rates and customer engagement
• Spearheaded data-driven decision-making to optimize the sales funnel and increase efficiency
• Developed insights from customer interactions, influencing product offerings and user experience improvements.

An organization focused on transformative education for career growth

• Engaged with Indian and international clients (USA, Middle East) to understand career upskilling needs
• Provided customized learning solutions, increasing enrollment rates and course adoption
• Conducted market research on education trends to guide product positioning.

An education technology company focused on personalized learning

• Owned end-to-end sales cycle, achieving top performer status in India
• Used data analytics to track customer behavior, improving engagement strategies
• Managed finance and CRM portals for better customer tracking and revenue forecasting.

A leading global food company specializing in cereals and snacks

• Managed key accounts, ensuring smooth customer onboarding and engagement
• Developed insights on consumer behavior, helping refine marketing and sales approaches
• Designed and executed customer acquisition strategies, resulting in higher brand reach
• Increased customer retention by 94% through personalized engagement strategies and proactive support.