Ian Nellist
Bristol
Summary
Dynamic professional with a proven track record at Gates Automotive, enhancing vehicle movement efficiency and customer satisfaction. Skilled in time management and teamwork, I streamlined inventory processes and optimized lot space, significantly improving operations. Adept at utilizing technology for effective communication, I consistently delivered exceptional service, fostering strong customer relationships.
Overview
2
2
years of professional experience
Work History
Lot Porter
Gates Automotive
03.2025 - Current
- Increased efficiency in vehicle movement, effectively managing keys and tracking system for seamless operations.
- Communicated with service team and other staff to assist customers.
- Ensured timely delivery of vehicles to customers by coordinating with the service department for necessary preparations.
- Streamlined vehicle inventory management through regular updates and effective communication with sales staff.
- Enhanced customer satisfaction by maintaining a clean and organized vehicle lot for easy access and visibility.
- Optimized space utilization within the lot, rearranging vehicles strategically to maximize capacity and accessibility.
- Enhanced dealership reputation, consistently providing exceptional customer service during interactions with clients on the lot.
Cashier
Martins Supermarkets
07.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Radio Intern
Redeemer Radio
08.2023 - 11.2023
- Coordinated social media promotions, increasing audience engagement and listenership.
- Was on the sidelines reporting scores and talking with the coaches about the football games
- Operated the camera that recorded the football game and made sure the game was in the camera shot
- Posted score updates on our socials to keep those who weren't watching the stream or listening on the radio broadcast
Education
Student
Northridge High School
Middlebury06-2025
Student
Marian High School
Mishawka, Indiana11-2024
Skills
- Teamwork
- Maintaining property
- Property maintenance
- Sales tactics
- Work independently
- Team communications
- Technology skills
- Running errands
- Time management
- Problem-solving
Timeline
Lot Porter
Gates Automotive
03.2025 - Current
Radio Intern
Redeemer Radio
08.2023 - 11.2023
Cashier
Martins Supermarkets
07.2023 - 07.2024
Student
Northridge High School
Student
Marian High School
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