IBARIPHYLLA WARJRI
SPA Supervisor
Shillong,MZ
Summary
Dynamic wellness practitioner with extensive experience in delivering therapeutic treatments and enhancing client well-being. Expertise in advanced massage techniques, aromatherapy, and holistic wellness practices fosters a relaxing and rejuvenating environment tailored to individual needs. Recognized for strong teamwork, adaptability, and a commitment to achieving high client satisfaction through personalized service. Passionate about effective communication and dedicated to contributing positively to client experiences and organizational success.
Overview
5
5
years of professional experience
Work History
Spa Therapist
The Ritz Carlton Bangalore
02.2024 - Current
- Demonstrated professionalism and dedication to client satisfaction through consistent punctuality, attention to detail, and commitment to high-quality service delivery.
- Provided attentive care during treatments, addressing any concerns or discomforts promptly and professionally.
- Collaborated with spa management to develop innovative treatment packages, attracting new clients and generating increased revenue.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintained a hygienic and relaxing spa environment, ensuring optimal wellness experiences for all guests.
- Participated in ongoing training programs to stay current on industry trends and techniques, ensuring top-quality services for guests.
- Handled busy schedules and stayed on top of key deadlines.
- Explained benefits of skin care products to clients.
Assistant Beauty Therapist
Novotel
11.2022 - 07.2023
- Worked as assistant Beauty Therapist
- Enhanced client relationships through excellent customer service and effective communication skills.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Spa Therapist
Club Mahindra Resort
10.2022 - 07.2023
- Worked in Club Mahindra Resort Assonora Goa
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Improved client satisfaction by providing personalized beauty treatments and consultations.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
Spa Therapist
Courtyard By Marriott
07.2021 - 07.2022
- Worked in Courtyard By Marriott Hebbel Bangalore
- Provided attentive care during treatments, addressing any concerns or discomforts promptly and professionally.
- Conducted thorough consultations with clients to determine specific needs and recommend appropriate therapies.
- Managed appointment scheduling efficiently, maximizing therapist utilization and minimizing wait times for guests.
- Delivered high-quality massages and body treatments, contributing to an overall positive guest experience.
- Increased repeat clientele through the development of customized treatment plans tailored to individual needs.
Education
2nd PUC -
Synod Higher Secondary School
SSLC - undefined
Pynthorumkhrah Presbyterian Secondary School
Skills
- Quick learner and excellent listener
- Ability to handle multiple tasks
- Ability to work in a team
Aroma therapy
Body treatments
Indian head massage
Massage techniques
Deep tissue massage
Facial treatments
Spa equipment maintenance
Hot stone therapy
Customer service
Personal Information
- Date of Birth: 06/02/02
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Christian
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and I take responsibility for any false information & I am ready to work for any suitable job.
Timeline
Spa Therapist
The Ritz Carlton Bangalore
02.2024 - Current
Assistant Beauty Therapist
Novotel
11.2022 - 07.2023
Spa Therapist
Club Mahindra Resort
10.2022 - 07.2023
Spa Therapist
Courtyard By Marriott
07.2021 - 07.2022
SSLC - undefined
Pynthorumkhrah Presbyterian Secondary School
2nd PUC -
Synod Higher Secondary School