Ibawansuk Syiemlieh
Shillong
Summary
Global Payroll professional with extensive experience in payroll processing and compliance. Known for improving payroll accuracy and streamlining processes, consistently ensuring timely and accurate payroll management. Strong collaborator with focus on team synergy and adaptability to changing needs, bringing analytical skills and attention to detail.
Overview
14
14
years of professional experience
Work History
Senior Payroll Specialist
Halliburton
01.2022 - 12.2024
- Conducted UAT testing for successful payroll system migrations, ensuring all master data was configured for parallel runs.
- Managed end-to-end payroll for biweekly, semimonthly, and monthly payrolls for US employees, as well as payroll processing for LATAM countries.
- Performed pre- and post-payroll audits, ensuring the accurate calculation of wages, bonuses, overtime, retro payments, and corrections before transmission.
- Managed employee terminations, final pay calculations, vacation payouts, severance payments, and state law compliance.
- Processing of cycle payments through pay card or paper check for voluntary/involuntary separation, retro pay for back dated salary changes, ACH returns, missing payment due to unapproved hours in their WFM system.
- Conducted regular audits of payroll records to identify discrepancies and ensure accuracy throughout the organization.
- Served as point-of-contact for external auditors during annual reviews, ensuring smooth communication and successful audit results.
- Reviews, investigates, and corrects errors and inconsistencies in payroll payments, overtime calculations, overpayments, underpayments, vacation accruals. Documents, and submits recommendations for improving the functioning of the process.
- Led the successful migration of payroll systems from SAP to Global View, improving payroll efficiency and accuracy.
- Responsible for the Payroll Team’s internal audit control like RCA, CAPA and trainings of any errors occurred in the team.
- Trained new hires on payroll processes, troubleshooting, and system usage, while maintaining high levels of payroll accuracy.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Collaborated with HR to maintain up-to-date employee records, facilitating accurate paycheck calculations.
- Managed payroll for over 500 employees, ensuring timely and accurate payments.
Knowledge Transfer Lead - HR Operations (UK Payroll /SAP)
Tata Consultancy Services (TCS)
01.2018 - 01.2022
- Leading the Contact Centre for the UK payroll processing team.
- Ensuring accurate calculations for statutory sick pay, maternity/paternity leave, overtime, and pension contributions.
- Managed pre-payroll, payroll, and post-payroll activities, including tax code updates, salary changes, and maternity/paternity leave calculations.
- Supported the HR team in handling employee tax forms, addressing changes in tax codes, and ensuring compliance with UK payroll laws.
- Spearheaded process improvement initiatives by creating process maps and tracking SLA and KPI performance.
- Coordinated with implementation teams to ensure smooth system integration for payroll-related projects.
- Mentored junior team members, ensuring the efficient execution of payroll tasks and improvement in error reduction.
- Developed training programs to enhance employee skills and support career progression within the company.
Business Process Associate
Tata Consultancy Services (TCS)
09.2014 - 12.2017
- Maintaining the data and the records.
- Auditing all the documents created by the team.
- Articulating the new updates and changes to the team and delivery of process-oriented trainings.
- Handling inbound calls and outbound calls from associates as well as HRs and Managers, providing resolutions and setting cases for queries that would need to be researched.
- Supporting HR's from different locations regarding their daily workforce management.
- Processing the associate’s payroll, according to the information that is provided by an HR or by the Manager.
- Handling queries on garnishments, federal and state payroll tax, direct deposits, W2s.
- Performing daily monetary transactions through CMS to process missing pay for the associate.
Officer
Wipro BPO Ltd (HRO Process)
06.2013 - 09.2014
- Processed payroll transactions, including garnishments, direct deposits, and W2 forms, ensuring compliance with federal and state tax regulations.
- Resolved employee payroll queries related to missing payments, retro pay, and vacation accruals.
- Collaborated with HR and management to ensure the accurate onboarding of new hires, including data entry and benefits registration.
- Maintained communication with associates, HRs, and Managers to resolve payroll-related issues efficiently.
Guest Service Associate
ITC Grand Chola
03.2012 - 05.2013
- Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
- Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
- Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
- Managed front desk operations, ensuring a smooth and pleasant guest experience.
Cashier
Orchid Hotel
09.2011 - 03.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
Assistant Teacher
St. John Bosco High School
08.2010 - 08.2011
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Monitored and reported student progress and development, offering mentoring as needed.
- Assisted in implementation of new learning tools, systems and materials.
Education
B.Sc - Hotel Management & Tourism
Annamalai University
01.2009
XII - undefined
St. Mary’s College
01.2006
X - undefined
St. Joseph’s girls Higher Secondary School
01.2004
Skills
- Payroll Systems: SAP, ADP PRO, Global View, PeopleSoft, Oracle 11i, Work brain, WorkSmart
- HRIS & Tools: CMS, Salesforce, SuccessFactors, Ticketing Tools
- Software: Microsoft Office Suite (Excel, Word, PowerPoint)
- ChatGPT and AI in Microsoft Office
- Payroll training
- Direct deposit management
- Bi-weekly payroll processing
- Documentation expertise
- Year-end processing
- Payroll software expertise
Accomplishments
- Led the transition of 20 payroll sub-processes for a UK-based utility company, ensuring smooth operations within 3 months for 10,000+ employees.
- Successfully migrated the SAP payroll system to ADP Global View, improving payroll accuracy and processing speed.
- Implemented process improvements that reduced payroll errors by 15% while enhancing compliance with labor laws.
Timeline
Senior Payroll Specialist
Halliburton
01.2022 - 12.2024
Knowledge Transfer Lead - HR Operations (UK Payroll /SAP)
Tata Consultancy Services (TCS)
01.2018 - 01.2022
Business Process Associate
Tata Consultancy Services (TCS)
09.2014 - 12.2017
Officer
Wipro BPO Ltd (HRO Process)
06.2013 - 09.2014
Guest Service Associate
ITC Grand Chola
03.2012 - 05.2013
Cashier
Orchid Hotel
09.2011 - 03.2012
Assistant Teacher
St. John Bosco High School
08.2010 - 08.2011
XII - undefined
St. Mary’s College
X - undefined
St. Joseph’s girls Higher Secondary School
B.Sc - Hotel Management & Tourism
Annamalai University
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