Ibrahim Eliyas Shaikh

Proven leader and effective communicator, adept in inventory management and financial oversight, I spearheaded operations at Café Coffee Day, achieving consistent growth and high customer satisfaction. Skilled in hiring and training, my tenure marked a notable decrease in staff turnover by 30%, underscoring my commitment to fostering a positive work environment and operational excellence.

• +91-9822580259
• +91-8788815779

• Cooking
• Listening to music

• Managed business operations and staff, including hiring and termination process.
• Created and implemented training manuals; shaped company policy, culture and mission.
• Maintained excellent customer service with guest satisfaction resulting in established repeat business.
• Responsible for Onboarding Process with delivery aggregator’s like zomato, swiggy, dotpe magicpin, thrive.
• Familiar with pos software’s urbanpiper, petpooja, tmbill, limetray.
• Provided quality assurance and cost-effectiveness and maintained consistent steady growth.
• Created a safe and comfortable public atmosphere for guests and employees with low employee turnover-prepared, implemented and growth and expansion.
• Managed in collaboration with payables, State, and local tax liabilities, insurances and claims and legal responsibilities.
• Ensured legal compliance with food safety and storage regulations.
• Responsible for the overall management and business operations for restaurants.
• Maintained high customer service standards while working with vendors, staff, and customers.
• Professional and courteous at all times with guests for a memorable experience.
• Responsible for all administrative duties, from inventory control, and forecast of revenue, expenses, and bookkeeping.
• Performed daily inventory control of all food, and supplies.
• Shopped for food and all necessary items to prepare the meals.
• Gave training to the cooking staff on how to prepare selected menu.
• Training new employees and providing them with on-the-job training to ensure that they are able to perform their jobs safely and efficiently.
• Establishing relationships with suppliers to ensure the restaurant has access to the products it needs to operate efficiently.
• Reviewing financial statements and sales reports to monitor business performance and make adjustments where necessary.
• Scheduling staff members’ shifts and making sure that they are aware of their schedules.
• Supervising employees’ work performance and addressing performance issues as they arise.
• Helped in promoting business through social interaction in community events.
• Ensures that employees are performing the proper inspections to meet HACCP regulations as well as conducting periodic HACCP audits.
• Reviews inventory for product rotation on a daily basis to prevent shrinkage and damages.
• Specialized in training and motivating new staff regarding their work and responsibilities.
• Responsible for receiving product and ensures that aisles are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided.
• Controlled the overall cash flow on a daily basis to meet the weekly expenditures.
• Estimated the daily food consumption and placed orders with suppliers accordingly assisted the customers in answering their queries regarding food quality and service.
• Performs additional duties, responsibilities and projects as assigned.
• In charge for health & safety related issues.

• Domicile: Maharashtra
• Height: 175 cm
• Weight: 95 kg
• Citizenship: Indian
• Father's Name: Eliyas Mehboob Shaikh
• Date of Birth: 09/16/92
• Gender: Male
• Marital Status: Un-Married