Ibrahim Bilal
Bangalore
Summary
Business Development Manager with expertise in relationship management and negotiation. Proven track record in training teams and utilizing data analysis to uncover market trends, resulting in successful sales initiatives.
Overview
9
9
years of professional experience
Work History
Business Development Manager
GEMSOURCE IT CONSULTING PRIVATE LIMITED
Hyderabad
01.2022 - 07.2025
- Conducted market research to identify emerging trends and customer needs.
- Managed client relationships, ensuring satisfaction and retention through regular communication.
- Identified potential clients, built relationships, and negotiated contracts.
- Trained junior staff in best practices for business development initiatives.
- Established new customer accounts using negotiation and sales closing abilities.
- Facilitated training sessions for junior team members on best practices in sales.
- Pursued new accounts through lead generation, cold calling and advertising referrals.
- Achieved sales goals, increasing revenue for top accounts and expanding personal sales portfolio.
- Utilized CRM systems for tracking leads and managing client data; ensured accuracy and completeness of information.
- Trained junior team members on sales techniques; coached them on best practices in lead generation and qualification.
- Created a pipeline of future business opportunities by identifying potential customers and analyzing their needs.
Senior Business Intelligence Analyst
Dell Technologies
Bangalore
02.2020 - 12.2022
- Analyzed data sets to identify trends and insights for informed decision-making.
- Developed interactive dashboards using BI tools, enhancing stakeholder reporting capabilities.
- Created data models that streamlined reporting processes and improved accuracy.
- Presented analytical findings to senior management to inform strategic planning.
- Performed root cause analysis, troubleshooting system issues with minimal downtime.
- Provided training and guidance to junior analysts on BI tools and techniques.
- Optimized database performance by refining queries, stored procedures, and indexes.
- Monitored KPIs and generated trend analysis reports to evaluate progress over time.
Sales and Marketing Lead
American International School of Jeddah
Jeddah
08.2016 - 12.2020
- Developed marketing campaigns to boost school enrollment and community engagement.
- Coordinated events that promoted school programs and encouraged parent involvement.
- Managed social media platforms to enhance visibility and attract prospective families.
- Conducted market research to identify trends for strategic planning initiatives.
- Collaborated with staff to align marketing strategies with educational goals.
- Created promotional materials that highlighted student achievements and school offerings.
- Trained team members in effective communication strategies for outreach efforts.
- Optimized website content using SEO best practices to improve search engine visibility.
Education
BBA - Management
St.Philomena's College
Puttur05-2016
Skills
- Market research
- Client relationship management
- Contract negotiation
- CRM proficiency
- Sales strategy development
- Data analysis
- Team training
- Lead generation
- Sales presentations
- Market understanding
- Team leadership
- Business development
- Relationship building and management
References
References available upon request.
Timeline
Business Development Manager
GEMSOURCE IT CONSULTING PRIVATE LIMITED
01.2022 - 07.2025
Senior Business Intelligence Analyst
Dell Technologies
02.2020 - 12.2022
Sales and Marketing Lead
American International School of Jeddah
08.2016 - 12.2020
BBA - Management
St.Philomena's College
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