Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ibrahim Mujeeb Rahman

Kerala

Summary

Seeking a responsible job for challenging position and looking forward to making a significant contribution to the company that offers a genuine opportunity for progression.

Overview

5
5
years of professional experience

Work History

Customer Service Executive

AEGON SHIPPING LLC
Kerala
04.2022 - Current
  • Supporting the sales team.
  • Coordinated with vessel operator and customer for timely update on vessel status and position.
  • Prepared CROs and shared with customers, along with detailed vessel schedules.
  • Assisted with customer inquiries related to vessel information, billing issues, and more.
  • Maintained accurate records of customer interactions, transactions and comments in the database system.
  • Resolved customer and sales team queries in a timely manner, while maintaining a professional attitude.
  • Follow-ups with vessel operator and customer for DG approval and smooth transit of goods until destination.

Import and Export Documentation Executive

AEGON SHIPPING LLC
Kerala
11.2023 - Current
  • Customer coordination.
  • Bill of lading instruction coordination with customer.
  • Preparation of Bill of Lading and invoice.
  • Filing of export general manifest.
  • Maintained records of import and export activities, ensuring accuracy in data entry into database systems.
  • Follow up and filing of import shipments to be discharged at Jebel Ali.
  • Communication with DP World on import and export issues.

MNR & INVENTORY DOCUMENTATION - 2023-2024

AEGON SHIPPING LLC
Kerala
11.2022 - Current
  • Kept documentation and records accurate and up-to-date with the latest data to prevent errors in processing or delivery.
  • Coordinated with DPW for unit releases to customers.
  • Damage evaluation of import/empty units.
  • Identify and resolve fulfillment-related issues that impact customer expectations.
  • Managed inventory team to achieve optimal productivity and inventory control.
  • Maintain coordination between the vessel operator and Principal (shipping line) for booking space as per customer requirements.
  • Provide empty acceptance to customers for Depot INN of import containers. Issuing Container release order (CRO) to vendor/Customer as per the request with available inventory.
  • Familiar and own good knowledge in Pre Alert, TDR, Vessel space booking. Customer service - timely coordination and answering phone calls, and providing excellent customer service in a timely and efficient manner.
  • Well versed with JBM, Dubai trade portal, and filing of load list for MTY and laden units.

CIASL Aviation Academy

CIAL international airport
Kerala
10.2019 - 10.2019
  • Internship at CIASL Aviation Academy (Training): A training program to enhance knowledge and skills in the field of aviation.

Education

DIPLOMA IN AVIATION - AVIATION

Nirmala College of Arts And Science
Kerala
06-2022

BBA - Business Administration

Nirmala College of Arts And Science
KERALA
03-2022

High School Diploma -

Chenthrappinni Higher Secondary School
Kerala
03-2019

Skills

  • Microsoft office
  • organized
  • Problem-solving
  • Team player

Languages

Malayalam
First Language
English
Upper Intermediate (B2)
B2
Hindi
Proficient (C2)
C2

Timeline

Import and Export Documentation Executive

AEGON SHIPPING LLC
11.2023 - Current

MNR & INVENTORY DOCUMENTATION - 2023-2024

AEGON SHIPPING LLC
11.2022 - Current

Customer Service Executive

AEGON SHIPPING LLC
04.2022 - Current

CIASL Aviation Academy

CIAL international airport
10.2019 - 10.2019

DIPLOMA IN AVIATION - AVIATION

Nirmala College of Arts And Science

BBA - Business Administration

Nirmala College of Arts And Science

High School Diploma -

Chenthrappinni Higher Secondary School

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Ibrahim Mujeeb Rahman