ICHPAL SINGH

To contribute to the organization’s success through use of exceptional operational, managerial and people skills thereby procuring a position in the field of management and over all development.

• Jamkash Vehicleades Kashmir Pvt. Ltd., Sr.Manager System & Operations (EDP/IT), 07/01/2003, Present, We have steadily grown to become largest dealership in the valley of Jammu and Kashmir, with branches across all parts of the valley., DMS (Dealer Management System) / Extranet/BI Tool, Monitor and maintain computer systems, networks, servers, and software applications to ensure optimal performance., Implement security measures to protect data and systems from unauthorized access and cyber threats., Develop and implement operational policies, procedures and workflows to enhance efficiency and productivity., Identify areas for process improvement and implement strategies to streamline operations., Monitor and analyze operation metrics to assess performance and identify areas for optimization., Troubleshoot technical issues and coordinate with IT teams to resolve problems promptly., Manage and lead teams responsible for IT, technical support, and operational functions., Provide guidance, mentoring, and training to team members to enhance their skills and performance., Plan and execute projects related to system upgrades, software implementations, and process enhancements., Collaborate with vendors and third-party providers to ensure the procurement of necessary hardware, software, and services., Evaluate vendor performance and negotiate contracts to secure favorable terms for the organization., Identify potential risks to systems, data, and operations and develop strategies to mitigate those risks., Collaborate with cross-functional teams, executives, and stakeholders to align technical and operational strategies with business goals., Manage budgetary allocations for IT systems, operations, and projects, ensuring cost-effective solutions and adherence to financial targets., MIS- Report Generation, its uploading and downloading., Installation and troubleshooting and up gradation of customized software.
• Frontline Automation (Dealer in Intex Tech.) Pvt. Ltd., Hardware Engineer, 2002-01-01, 2003-12-31, Working closely with supply management. Preparation and maintenance of Quarterly Status Reports. Sending quarterly reports to Maruti Suzuki India Ltd. Working in liaison with the Managing Director /General Manager Coordination. Acting as a single point of contact (SPOC) b/w the company & communicating the feedback, submission of documents & reference checks etc., Installation and troubleshooting and up gradation of customized software. Hardware configuring, trouble shooting and upgradation. Data Backup. Software/ Hardware installation and configuration Testing and Debugging. POS Planning (Experience with forecasting and resource planning tool.) Planning Sales with DGM Sales. Scheduling the training plan, checking POS availability. Tracking the progress of Training schedule with Mktg. Manager. Tracking Regular trainings reviewing Training status. Training Release Reports.

• Father's Name: S.Mehar Singh
• Date of Birth: 08/10/1974
• Gender: Male
• Marital Status: Married