Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
References
Timeline
Generic

Ida Susan Mohan

Kottayam

Summary

Motivated and dedicated Team Lead possessing an Industry experience of 9+ years, excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Have a track record of success in field, attention to detail and proactive mindset. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management. I Bring with me an extensive background in full life cycle of software development process including requirement gathering, design, coding, testing, debugging and maintenance. I Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Team Lead

Accenture
Hyderabad
01.2022 - Current
  • I have been working as a front end Roku developer for a OTT Roku application for a renown motor sports company.
  • I have a total of 9+ years experience in the industry and nearly 6+ years of experience in Roku development alone
  • I have worked on several aspects developing UI, features and working on the certification criteria's related tasks that are put forth by Roku inc for publishing the channel for availability to the general public
  • have experience using HLS and DASH streams , DRM on bitmovin player integration with Roku default player
  • GA4 integration using RACL,integration with new Relic, experience using REST api's and several other brightscript and Scenegraph components and development of UI using these components and production bug resolutions
  • Packaging and publishing of roku apps to app store, running static analysis and keeping a look out for the certification criteria changes introduced by Roku for Channel publish
  • When i joined Accenture the project I am currently in was on a halt due to lack of resources I was able to deliver in a matter of days and have given successful releases in the past 2+ years
  • I was awarded the prestigious ACE Award in lieu of my stellar performance, hard work and dedication.
  • our project was also recognized for the ACE Award due to the quality delivered in a short span
  • participated in effort estimations and creation of high level design documents for the project
  • Delegated daily tasks to team members to optimize group productivity.
  • Monitored team progress and enforced deadlines.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Held regular one-on-one coaching sessions with staff members to encourage personal development.
  • Coordinated team resources to achieve project goals.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Ensured compliance with company policies and procedures throughout the team.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Assisted the manager in setting achievable goals for the team while monitoring progress towards them.

Technology Analyst

Infosys
Trivandrum
06.2013 - 05.2017
  • Worked as a Roku developer and Played key role in developing and maintaining several Key modules of the Application.
  • Provided leadership as QA Lead for a team of 6 members for ensuring the quality of the App.
  • Developed extensive test suite of 1000+ test cases to cover the end to end functionality of the app with discrete test cases covering boundary value analysis and equivalence partitioning, decision table testing, regression and sanity testing.,
  • My role included assigning the task to the team and monitoring status of work Documenting the SIT, regression and Sanity test plan strategy and sharing with the customer.
    Was involved in preparation of metrics like Effort Estimation, Daily status Report,
  • Tracked time Estimated, Scheduled and Actual for projects and resources Worked with development staff to resolve issues encountered during testing and performing the regression tests to ensure the fix.
  • Analyze deficiencies in testing procedures and make necessary corrections in order to ensure test coverage is expanded accordingly. Involved in Quality control activities like code Review to check the coding standards and also including various coding standards Developed automation tools for testing the quality of the app and tracked several show stopper bugs and avoided bug leakage to production.
  • Created several use cases for end to end testing and performed the SIT and Regression testing for ensuring stability and performance of app. Provided support by fixing several high priority issues. Mentored newly joined members of the project.


Senior Systems Engineer

Infosys
Trivandrum
11.2011 - 06.2013
  • Developing Wave console a desktop application for Mac. This application makes
    possible to record calls of apple advisors and customers at various apple call centers across
    the world and make the same available to Supervisors who will be able to view and evaluate
    the calls using wave console application.
  • Played key role in support and maintenance activities, and analyzed priority issues to check call
    record drops in different Zone and suggested fix for the same.
  • Was involved in analysis of App performance and analysis of network packets for backend issues and
    report generation of the same.
  • Developed several shell scripts to run tests on several servers for testing the performance of the app. Mentored new members of the team.

Systems Engineer

Infosys
Trivandrum
09.2010 - 11.2011
  • Hitachi Multi instance Console development
  • Design UI based integrated analyzer console for monitoring up to 6000 nodes
    connected to as many as 20 Hitachi operations Analyzers.
  • Participated in requirement elicitation and design discussions.
  • Created several test scenarios for testing the app end to end.
  • Performed system integration testing for testing the various modules of the app.

Systems Engineer

Infosys
Trivandrum
09.2010 - 08.2011
  • MyGofer Enhancement and Support
  • Participated in functionality analysis and design discussions
  • Provided support and fixed several Priority issues reported in production environments in record time.

Education

Bachelor of Engineering - Information Technology

Karunya University
Coimbatore
03-2010

Skills

  • Corporate Social Responsibility
  • Influencing skills
  • Customer Focus
  • Regulatory Compliance
  • Programming Languages: Brightscript scenegraph, JAVA, J2EE, JSON, WCS, XML, HTML JavaScript,
  • Bug tracking Tools : Jira, Mantis, Expresso, Radar
  • Source Code Management Tools : Git
  • Software Development Tool : Eclipse,VS
  • Domain : Retail, Telecom, Media

Certification

  • Currently perusing the AWS Cloud Architect Associate certification

Languages

Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Tamil
Elementary (A2)
A2

Accomplishments

  • Achieved the prestigious ACE Award from Accenture for stellar performance
  • Achieved the SPOT award from Infosys for development and QA activities

References

References available upon request.

Timeline

Team Lead

Accenture
01.2022 - Current

Technology Analyst

Infosys
06.2013 - 05.2017

Senior Systems Engineer

Infosys
11.2011 - 06.2013

Systems Engineer

Infosys
09.2010 - 11.2011

Systems Engineer

Infosys
09.2010 - 08.2011

Bachelor of Engineering - Information Technology

Karunya University

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Ida Susan Mohan