Summary
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Ifra Malik

U P
Ifra  Malik

Summary

Dynamic Retail Sales Associate with a proven track record at H&M, excelling in customer service and POS system operation. Skilled in creating engaging merchandise displays and driving promotional events, I consistently enhance shopping experiences. My expertise in email marketing and exceptional phone etiquette have significantly contributed to customer satisfaction and loyalty.

Work History

H&M

Retail Sales Associate
11.2024 - Current

Job overview

  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.

Education

Darul Uloom Lilbanat
U P G.z B India

Writer

University Overview

Skills

  • Department reset
  • Merchandise display
  • Promotional events
  • Phone etiquette
  • Customer service
  • Self-checkout assistance
  • POS system operation
  • Email marketing

Languages

Urdu
Beginner (A1)

Timeline

Retail Sales Associate
H&M
11.2024 - Current
Darul Uloom Lilbanat
Writer
Ifra Malik