Iftekhar Dalvi
Dubai,U.A.E
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Quote
Stopping advertising to save money is like stopping your watch to save time.
Henry Ford
Summary
Results-driven IT Professional with a proven track record of over 5 years, delivering impactful technological solutions. Adept at assessing client needs, formulating robust IT strategies, and implementing solutions that enhance operational efficiency. Skilled in project management, and system analysis, and adept at creative problem-solving. Seeking opportunities to leverage expertise in leading innovative IT initiatives and driving organizational progress.
Skills
- Cloud Applications: Google Docs/Slides/Sheets, Azure, AWS services, Exchange Admin (Basics)
- Networking/Protocols: DHCP, DNS, FTP/SFTP, HTTP/HTTPS, VLANs, VPN, SMTP, HSRP, RDP, SSH
- Programming Languages: PowerShell, Linux Shell
- Virtualization: AWS, Azure, VMware ESXi, VMWare vSphere
- Operating Systems: Windows Systems, Linux, Ubuntu, Android, IOS
- Systems engineering: Office systems management, Systems Implementation/Configuration/Upgrading/Migration/Security/Remediation/Backup & DR Recovery/Archiving Solution Deployment and Configuration/System Design and Implementation/Veritas Cluster/NetBackup IT Analytics/Storage & network design
- Web Servers: Apache, IIS Server
- Project management
- Interpersonal skills: Strong Leadership and communication skills
Work History
IT Consultant
Virtech LLC
Dubai
06.2022 - Current
- Collaborated with clients to gather requirements and designed tailored backup architectures
- Configured and optimized backup policies, schedules, and retention rules for data integrity
- Conducted rigorous system testing and fine-tuned performance for optimal backup and recovery solutions
- Provided comprehensive training and knowledge transfer to client IT staff for efficient NetBackup management
- Acted as Veritas Enterprise Vault subject matter expert, leading design and implementation of email and file system archiving solutions
- Assisted clients in installing, configuring, and troubleshooting NetBackup IT Analytics
- Supported clients in implementing Veritas InfoScale Cluster for HA/DR and Windows Clustering solutions
- Leveraged data insight tools to analyze and optimize client data storage and backup strategies
- Configured backup solutions for virtual environments using VMware virtualization technologies
- Designed and implemented network architecture for backup and replication, utilizing CCNA skills
- Proficiently administered Windows Servers, including Active Directory, DHCP, and DNS
- Demonstrated fundamental Linux OS knowledge, adeptly troubleshooting common Linux issues
- Proficient in cloud computing, with hands-on experience in AWS (EC2, S3, IAM, AMI, EBS) and Azure (VMs, Blob Storage).
Presales Engineer
Multipoint Group MEA
Dubai
02.2022 - 05.2022
- Conducted proof of concepts for Acronis, Array Networks, Seal Path, Garland Technology, and AT&T USM Anywhere
- Built comprehensive Bills of Quantities for various projects, ensuring accuracy and cost-effectiveness
- Provided technical presales support, actively contributing to successful product promotions and sales
- Developed and delivered presentations tailored to specific products, contributing to increased customer engagement
- Supported security designs for security projects for clients
- Wrote proposals that effectively communicated technical details and benefits to potential customers
- Delivered customized training sessions to internal teams and external clients
- Presented proposals to customers at industry events, such as conferences and trade shows
- Formed strong bonds with customers' on-site technical staff to foster trust and retain business relationships
- Communicated directly with potential customers, fielding initial calls to elicit full business proposals
- Translated client requirements into documentation for product management teams, producing necessary ephemera.
Technical Consultant
Splash Paints and Plastics
Harare
12.2019 - 07.2021
- Led successful implementation of Google Workspace solutions for clients, ensuring seamless deployment and integration
- Collaborated with clients to gather requirements, designed customized configurations, and developed detailed project plans
- Configured and optimized Google Workspace settings, policies, and security measures to align with organizational needs
- Conducted thorough system testing and fine-tuned performance for optimal solutions
- Provided comprehensive training and knowledge transfer to client IT staff for efficient Google Workspace management
- Served as subject matter expert, addressing technical issues and offering ongoing support
- Collaborated with cross-functional teams to troubleshoot and resolve complex technical challenges
- Generated reports and insights on Google Workspace usage and performance for management
- Provided tiered support for Google Workspace services, ensuring timely resolution of user issues
- Diagnosed and troubleshooted technical problems related to Google Workspace applications, email, and collaboration tools
- Conducted training sessions and created documentation for effective user empowerment
- Monitored and maintained system performance, proactively identifying and resolving issues
- Collaborated with the implementation team to gather user feedback and enhance overall Google Workspace user experience
- Network and Systems Administrator: Developed, designed, and configured networking solutions for Tenda and TP-Link switches, Asus access points, and firewalls
- Demonstrated proficiency in installing and configuring Cisco networking devices
- Configured DNS, DHCP, IP, RDM, Group Policy, and Active Directory in Windows Server 2016
- Managed hardware and performed RAID configurations for HPE Servers
- Set up and configured VPN portals, and troubleshooter-related issues
- Implemented ESET, security solution aimed at protecting endpoints
- Administered and monitored CCTV, DVRs, and NVRs, and handled port forwarding
- Managed inventory software, created new user accounts, assigned roles, and developed policies
- Upgraded system hardware and software and performed patching during non-business hours.
Migration Engineer
Migration Engineer
Mumbai and Al Khobar
09.2018 - 10.2019
- Leading the migration project for Siemens Limited, overseeing the successful upgrade of over 30,000 systems from HP, Lenovo, and Fujitsu in India & Kingdom of Saudi Arabia
- Conducting PXE Boot on both laptops and workstations to facilitate smooth migration processes
- Configuring Synology NAS-DS1019 and implementing secondary data backup solutions for enhanced data protection
- Managing the installation and configuration of software applications and network printers during the migration project
- Utilizing Shell scripting to troubleshoot PXE Boot failures and retrieve system logs for analysis and resolution
- Executing OST & PST backup procedures from old systems and seamlessly migrating data to O365 for efficient data management.
Graduate Trainee Engineer
Sage Automation
India
06.2017 - 05.2018
- Collaborated with senior engineers on various projects, providing valuable insights and contributions
- Conducted in-depth studies on manufacturing processes to enhance overall knowledge and contribute to process improvement initiatives
- Assisted senior engineers and management by performing clerical duties, ensuring the smooth functioning of the department, and optimizing workflows
- Managed Microsoft Virtual Machines in a training environment, ensuring their configuration adhered to company specifications for both desktops and laptops
- Demonstrated proficiency in designing, implementing, and supporting VMware vSphere environments
- Successfully executed virtual machine migrations between hosts and data centers, showcasing effective project management skills
- Proactively provisioned and managed virtual machines to ensure optimal performance and resource utilization
- Oversaw the management of multiple laptops and desktops, ensuring adherence to established standards
- Installed and configured Lenovo Think Station servers and RAID arrays, contributing to the reliability and efficiency of the infrastructure
- Maintained local area networks (LANs), Wi-Fi networks, network printers, and shared drives, promptly replacing hardware components as needed
- Implemented endpoint security measures to enhance the security of VMware virtual server and workstation environments.
Education
Bachelor of Engineering - Electronics & Telecommunication Engineering
University of Mumbai
Mumbai11.2017
Overview
6
6
years of professional experience
1
1
Certificate
Certification
- AWS Certified Solutions Architect Associate
- AWS Cloud Practitioner
- Microsoft Azure Fundamentals
- Cisco Certified Network Associate
- NSE-3 Network Security Associate
- Google Workspace (Udemy)
- VMware Administrator (Udemy)
- Garland Technical Associate
- OPSWAT Security Associate
- Veritas NetBackup
- Veritas NetBackup Appliance
- Veritas Enterprise Vault
- Veritas Info Scale Enterprise
- Veritas Access Appliance
- Veritas IT Analytics
- Veritas Data Insight
- Acronis Cloud Tech Associate
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Urdu
Upper intermediate (B2)
Marathi
Intermediate (B1)
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