IGNO KEYNES PETER
THRISSUR
Summary
Diligent and adaptable professional with five years of hands-on experience as a Biomedical service Engineer and a proven track record in handling and troubleshooting diagnostic and therapeutic equipment. Adept at addressing customer issues with excellent communication skills and ensuring timely execution through persistence and urgency in follow-ups. Flexible and willing to travel as needed, with proficiency in MS Excel, Word, and familiarity with tools like Service tools, enhancing overall operational efficiency.
Overview
6
6
years of professional experience
Work History
Service Engineer
Innovation Imaging Technologies Pvt. Ltd.
2022.02 - Current
- Provide comprehensive customer support for installed cardiac catheterization laboratories.
- Successfully completed installation and clinical cases at Tri-state Hospital, Nigeria, a prestigious international project.
- Conduct preventive maintenance and system checks as scheduled to ensure optimal functionality.
- Ensure proper machine operation during cardiac emergencies.
- Offer clinical and technical support during complex PTCA and DSA procedures.
- Proficient in preparing site layouts using AutoCAD and Solid Edge 3D for customer presentation.
- Execute floor marking according to layout specifications.
- Oversee electrical and civil works monitoring before installation.
- Supervise installation teams to achieve timely completion of projects.
- Provide post-installation after-sales service support to customers.
- Supported sales team in securing new contracts by providing technical expertise during presentations and product demonstrations.
Sales and Service Engineer
Nipro Medical India Pvt.Ltd
2018.11 - 2022.01
- Proficiently managed service, installation, and calibration of all Nipro Corporation hemodialysis machine models.
- Experienced in spare stock management and documentation of government orders.
- Provided support to branches with service-related backend tasks.
- Implemented sales plans for consumables, successfully achieving firm targets.
- Increased repeat business by fostering long-term relationships with key accounts through exceptional service delivery.
Biomedical Engineer
St.James Hospital
2018.06 - 2018.11
- Engaged in a six-month role as a Biomedical Engineer Trainee.
- Demonstrated proficiency in the handling and troubleshooting of diagnostic and therapeutic
Education
Diploma - Biomedical Engineering
Model Poly Technic College
Mala, Kerala05.2018
Higher Secondary Education -
Vocational Higher Secondary School
Karalam, Kerala05.2015
High School Education -
SBHS
Chirakkal, Kerala04.2012
Skills
- Adaptive and willing to accommodate customer queries, with readiness to travel as necessary.
- Skilled in MS Excel and Word, with additional advantage in tools like Zoho,Abexa.
- Assembling, troubleshooting, and repairing of Electronics equipment’s.
- Demonstrating persistence and urgency in follow-ups to ensure timely execution.
Timeline
Service Engineer
Innovation Imaging Technologies Pvt. Ltd.
2022.02 - Current
Sales and Service Engineer
Nipro Medical India Pvt.Ltd
2018.11 - 2022.01
Biomedical Engineer
St.James Hospital
2018.06 - 2018.11
Diploma - Biomedical Engineering
Model Poly Technic College
Higher Secondary Education -
Vocational Higher Secondary School
High School Education -
SBHS
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