Ijas Said
Kollam
Summary
Unix Systems Administrator with 3 years of experience in Unix Systems administration as well as strong experience with Red Hat and VMware. Self-motivated with both creative and analytical problem solving skills and to work effectively in fast-paced, collaborative environments. Dedicated to continuing professional growth as evidenced by continuing education in Linux and Unix.
Overview
12
12
years of professional experience
Work History
Unix System Administrator
Xilligence
Kerala, India
01.2021 - 08.2024
- Planned and implemented upgrades to system hardware and software.
- Diagnosed and resolved hardware and software issues.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Diagnosed and executed resolution for network and server issues.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Enhanced system performance by optimizing server configurations and implementing regular updates.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
System Engineer
Delphic Technologies
Bengaluru, India
06.2016 - 11.2020
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
- Defined enterprise processes and best practices and tailored enterprise processes for applications.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
- Improved system efficiency by implementing and optimizing hardware and software components.
- Provided expert support for end-users, ensuring optimal system performance and user satisfaction.
Hardware and Networking Support Engineer
NetView Technologies
09.2012 - 08.2015
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Diagnosed and resolved hardware and software issues.
- Improved network performance by troubleshooting and resolving hardware and software issues.
- Maintained inventory of all hardware components and peripherals, ensuring adequate stock levels for replacements or repairs when needed.
- Monitored networks and network devices to resolve technical problems quickly.
- Delivered high-quality remote support services by diagnosing complex problems via phone or web-based tools when necessary.
Education
MBA - Productions And Operations
TKM Institute of Management
Kollam, India04-2018
Bachelor of Science - Electronics And Telecommunication
Younus College of Engineering And Technology
Kollam, India07-2012
Skills
- Hardware and software installation
- Technical Support
- Troubleshooting
- Network configuration
- Server monitoring
- Firewall configuration
Languages
English
Bilingual or Proficient (C2)
Mayalam
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Tamil
Advanced (C1)
Timeline
Unix System Administrator
Xilligence
01.2021 - 08.2024
System Engineer
Delphic Technologies
06.2016 - 11.2020
Hardware and Networking Support Engineer
NetView Technologies
09.2012 - 08.2015
MBA - Productions And Operations
TKM Institute of Management
Bachelor of Science - Electronics And Telecommunication
Younus College of Engineering And Technology