Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Ijas Said

Ijas Said

Kollam

Summary

Unix Systems Administrator with 3 years of experience in Unix Systems administration as well as strong experience with Red Hat and VMware. Self-motivated with both creative and analytical problem solving skills and to work effectively in fast-paced, collaborative environments. Dedicated to continuing professional growth as evidenced by continuing education in Linux and Unix.

Overview

12
12
years of professional experience

Work History

Unix System Administrator

Xilligence
01.2021 - 08.2024
  • Planned and implemented upgrades to system hardware and software.
  • Diagnosed and resolved hardware and software issues.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
  • Diagnosed and executed resolution for network and server issues.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers.
  • Enhanced system performance by optimizing server configurations and implementing regular updates.
  • Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.

System Engineer

Delphic Technologies
06.2016 - 11.2020
  • Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
  • Defined enterprise processes and best practices and tailored enterprise processes for applications.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
  • Improved system efficiency by implementing and optimizing hardware and software components.
  • Provided expert support for end-users, ensuring optimal system performance and user satisfaction.

Hardware and Networking Support Engineer

NetView Technologies
09.2012 - 08.2015
  • Diagnosed network problems involving combination of hardware, software, power and communications issues.
  • Diagnosed and resolved hardware and software issues.
  • Improved network performance by troubleshooting and resolving hardware and software issues.
  • Maintained inventory of all hardware components and peripherals, ensuring adequate stock levels for replacements or repairs when needed.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Delivered high-quality remote support services by diagnosing complex problems via phone or web-based tools when necessary.

Education

MBA - Productions And Operations

TKM Institute of Management
Kollam, India
04-2018

Bachelor of Science - Electronics And Telecommunication

Younus College of Engineering And Technology
Kollam, India
07-2012

Skills

  • Hardware and software installation
  • Technical Support
  • Troubleshooting
  • Network configuration
  • Server monitoring
  • Firewall configuration

Languages

English
Bilingual or Proficient (C2)
Mayalam
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Tamil
Advanced (C1)

Timeline

Unix System Administrator

Xilligence
01.2021 - 08.2024

System Engineer

Delphic Technologies
06.2016 - 11.2020

Hardware and Networking Support Engineer

NetView Technologies
09.2012 - 08.2015

MBA - Productions And Operations

TKM Institute of Management

Bachelor of Science - Electronics And Telecommunication

Younus College of Engineering And Technology
Ijas Said