Ikmeet Arora
Summary
With a proven track record at Citibank, I excel in talent identification and effective team leadership, adept at crafting employer value propositions and diversity strategies. Spearheaded Mumbai's site branding and DE&I initiatives, significantly enhancing our competitive landscape mapping. My approach combines strategic stakeholder management with a focus on impactful achievements.
Overview
23
23
years of professional experience
Work History
Assistant Vice President -Talent Acquisition
Citibank
12.2021 - Current
- Currently leading KYC India Operations hiring.
- I have led talent acquisition for the Operations and Technology business, which included two product lines: EO&T and ICG O&T.
- I have hands-on experience in leading, coaching, and managing teams to deliver a world-class experience to the stakeholders.
- I have successfully led the Mumbai site branding initiatives and utilized LinkedIn to promote DE&I initiatives, promoting wellness and community initiatives, which helped in promoting a strong employer value proposition for our firm.
- Responsible for managing the induction session for new joiners.
- Evaluated existing processes for effectiveness and recommended improvements when necessary.
- Actively involved in tracking hiring progress through regular reviews with business unit heads.
- My role encompasses managing relationships with search firms and agencies to drive timely and thorough sourcing of a high-quality, diverse candidate pool.
- Work with hiring managers and Human Resource partners to manage the full-cycle recruitment process, including developing job descriptions and sourcing and diversity strategies (internal/external, agency, and direct sourcing/networking methods).
- Ensure all hiring policies and procedures are adhered to, and that 'best practice' recruitment guidelines are administered throughout the recruitment process.
Manager -Talent Acquisition
PricewaterhouseCoopers
05.2014 - 12.2021
- Was responsible for talent acquisition for the Tax and Regulatory Services business across the West region.
- Supported the workforce planning as per the business strategy; this involved understanding the requirements and different skill categories, coordination, liaising, and closures.
- Strategizing on the channel mix of hires, depending on the skill set and level of hiring.
- Was responsible for presenting hiring progress dashboards to senior management for reviews.
- Extensive market mapping for the LOS.
- Managed multiple internal and external stakeholders, such as business unit HR, business leaders, candidates, employees, staffing consultants, onboarding team, recruitment operations, etc.
- Driving recruitment projects and various other initiatives within the firm.
Assistant Manager- HR
Prudential Process Management Services
06.2010 - 04.2014
- Managed talent acquisition from executive to mid-level, pan India.
- Responsibilities included fulfilling manpower requirements in accordance with business strategies.
- Was responsible for comprehending, analyzing, and executing the mandates by formulating a sourcing strategy with job owners.
- I was managing the end-to-end interview lifecycle, which included evaluating potential candidates with reference to assigned job indents by assessing and interviewing them, preparing candidate profiles with recommendations, and thereby shortlisting suitable fits with minimal turnaround time.
- I was involved in creating the position specifications based on the workforce requirements.
- Quite hands-on sourcing resumes through direct channels like job boards, headhunting, competitive research, passive candidate sourcing, company mapping, networking, and internal job postings.
- Was responsible for preparing the recruitment dashboard.
- Mentored the consultants by aiding in effective ways of sourcing, screening, interviewing, and analyzing the fitment as per the stakeholder requirement.
- I was also managing the contracts and invoices for staffing partners.
- Handled the background verification process for all the offered candidates.
- Supported reward and recognition strategy for PPMS to award excellence in performance and demonstration of Pru behaviors.
- Played a key role in influencing relevant stakeholders in making decisions that are consistent and relevant to the market.
- Supported in the facilitation of various employee engagement forums.
Functional Specialist- HR
Sutherland Global Services
07.2006 - 03.2010
Team leader –Recruitment
Human Touch
12.2005 - 07.2006
- Company Overview: a Consulting Firm catering to ITES, IT, FMCG and Banking and Insurance sectors
- A Consulting Firm catering to ITES, IT, FMCG and Banking and Insurance sectors
Team leader – Recruitment
Resource Management Group
09.2004 - 01.2005
- Company Overview: a Consulting Firm catering to ITES, IT
- A Consulting Firm catering to ITES, IT
Technical Support Executive
Sitel India Pvt LTD
06.2002 - 09.2003
- Provided technical support to America Based AOL customers
Education
MBA - Human Resource Management
NMIMS
Vile Parle07.2020
Diploma - Human Resource Management
Welingkars college
Matunga01.2004
Diploma - labour Law
Ambedkar college of Law
Wadala01.2004
Bachelor of commerce -
MKS college of Arts and Science
Mumbai, India01.2002
Skills
- Talent Identification
- Effective Team Leadership
- Stakeholder management
- Diversity strategies
- Competitive Landscape Mapping
- Crafting Effective Employer Value Propositions
Additionalcoursesandtrainings
- Certified Recruitment Analyst, Middle Earth Consultants
- Lateral Thinking, 2011-2012
Accomplishments
- Was awarded with Gold Award by KYC Operations business for leading and successfully closing a volume hiring time sensitive project
- Was awarded Silver award for leading and successfully concluding a process efficience project to reduce our time to offer in Operations business
Timeline
Assistant Vice President -Talent Acquisition
Citibank
12.2021 - Current
Manager -Talent Acquisition
PricewaterhouseCoopers
05.2014 - 12.2021
Assistant Manager- HR
Prudential Process Management Services
06.2010 - 04.2014
Functional Specialist- HR
Sutherland Global Services
07.2006 - 03.2010
Team leader –Recruitment
Human Touch
12.2005 - 07.2006
Team leader – Recruitment
Resource Management Group
09.2004 - 01.2005
Technical Support Executive
Sitel India Pvt LTD
06.2002 - 09.2003
MBA - Human Resource Management
NMIMS
Diploma - Human Resource Management
Welingkars college
Diploma - labour Law
Ambedkar college of Law
Bachelor of commerce -
MKS college of Arts and Science