Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ila Wilson

Indianapolis

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Lead

Panera Bread
03.2024 - Current
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.

Remanufacturing Specialist

Recycle Force
03.2023 - 10.2023
  • Made sure that products were produced on time and are of good quality.
  • Participated in quality assurance audits as needed, verifying compliance with established procedures and regulations.
  • Enhanced workplace safety by conducting thorough risk assessments and implementing necessary precautions.
  • Organized work to meet demanding production goals.

Crew Member

Goodwill
11.2022 - 04.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Sales Associate

Pilot
02.2021 - 03.2022
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Developed strong rapport with customers and created positive impression of business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Managed efficient cash register operations.

Education

Associate of Science - Informatics

Ivy Tech Community College of Indiana
07.2025

High School Diploma -

Lawrence Central High School
07.2018

Skills

  • Quality Assurance
  • Time management
  • Customer service
  • Communication skills
  • Team collaboration

Certification

  • Peer Support Specialist Certification: CPSP is pending completion.

Timeline

Team Lead

Panera Bread
03.2024 - Current

Remanufacturing Specialist

Recycle Force
03.2023 - 10.2023

Crew Member

Goodwill
11.2022 - 04.2023

Sales Associate

Pilot
02.2021 - 03.2022

High School Diploma -

Lawrence Central High School

Associate of Science - Informatics

Ivy Tech Community College of Indiana

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Ila Wilson