ILANTHIRAYAN G
Dharapuram
Summary
Seeking opportunity to leverage potential and make meaningful contribution to growth of organization. Eager to secure position within company that will serve as launching pad for career, allowing development of valuable skill set. Developed strong technical and collaborative skills in fast-paced web development environment. Expertise in HTML, CSS, JavaScript. Ready to be applied to new challenges. Seeking to transition into new field, leveraging background in creating seamless, user-friendly web solutions.
Overview
1
1
Certification
Work History
Web Development Intern
Codebind
- Learned the concepts of web development
- Conducted thorough testing on various devices and browsers, guaranteeing optimal performance across platforms.
- Developed testing code for web-based applications.
- Developed user-friendly web forms with validation and error handling.
ServiceNow Intern
- Learned the basics of the ServiceNow in the Udemy, Having the basic knowledge in the ITSM, Asset Management
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Participated in workshops and presentations related to projects to gain knowledge.
- Explored new technologies and approaches to streamline processes.
Freelance Web Developer
Asian based Hair and Grooming Industry
- Made changes in the HTML and CSS in their existing portal what they had
- Connected with their internal management team to update the users and appointments using JS via tables
- Worked as a Junior developer to do minor level configurations in the UI and in backend
- Managed the incoming appointments using Forms in the portal using JS
- Created forms to handle the issues of the users in the portal
Freelance Associate Customer Service Executive
UK-based Fabric and Retail Export Company
- Acted as the first point of contact for customer inquiries via phone calls, providing assistance with order-related issues, tracking, and resolving complaints efficiently
- Created detailed incident reports in the company’s portal, ensuring issues were properly logged, prioritized, and addressed within set timelines
- Maintained excellent communication with customers, ensuring all their concerns were resolved in a professional and timely manner
- Developed strong problem-solving skills, addressing a wide variety of customer issues ranging from shipping delays to product availability
- Worked closely with cross-functional teams to ensure seamless resolution of escalated customer concerns and ongoing customer satisfaction
Volunteer
Hindustan University
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Encouraged community gardening efforts to promote sustainable living.
Education
BE - CSE
Hindustan Institute of Technology
02.2025
Skills
- JS
- HTML
- CSS
- ServiceNow
- Server-side languages
Certification
- Programming using Java
- Cyber Security Threats
- Introduction to Artificial Intelligence
- Introduction to Internet of Things
Internship
- Web Development, Codebind, Learned the concepts of web development.
- ServiceNow, Learned the basics of the ServiceNow in the Udemy, Having the basic knowledge in the ITSM, Asset Management.
Areas Of Interest
- ServiceNow
- AI Engineer
- UI Development
Disclaimer
I solemnly declare that all the above particulars are true to the best of my knowledge.
Personal Information
- Father's Name: Gopalakrishnan
- Date of Birth: 03/19/04
- Gender: Male
Timeline
Web Development Intern
Codebind
ServiceNow Intern
Freelance Web Developer
Asian based Hair and Grooming Industry
Freelance Associate Customer Service Executive
UK-based Fabric and Retail Export Company
Volunteer
Hindustan University
BE - CSE
Hindustan Institute of Technology
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