ILDEFONSO CARBAJAL
Indianapolis,IN
Summary
Dynamic professional with extensive experience as President at CARBAJAL Centro Multi-Servicios, LLC, excelling in financial management and customer relationship management. Proven track record of delivering creative solutions and operational oversight, enhancing customer satisfaction and driving business success. Adept at problem-solving and project management, ensuring efficient operations and exceptional service.
Overview
45
45
years of professional experience
1
1
Certification
Work History
OWNER
Alternative Natural Medicine
Mexico
07.2018 - 06.2025
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
PRESIDENT
CARBAJAL Centro Multi-Servicios, LLC
Indianapolis
04.2004 - 07.2016
- In charge of entire operation.
- In charge of photography, translations, notarizations and tax filings.
- In charge of the financial side of the company.
Publisher/Editor
La Ola Latino-Americana, LLC (Hispanic newspaper)
Indianapolis
05.1997 - 07.2016
- In charge of the entire operation.
- Wrote some of the editorial content for the newspaper.
- In charge of photography and interviews.
- Formatted the newspaper for printing.
- Helped with the distribution of the paper.
- In charge of the financial side of the company.
PLANT MANAGER
Rose Acre Farms Inc
Seymour
03.1980 - 08.1994
- In charge of daily product inventories.
- In charge of ordering and keeping supplies for the entire plant to run smoothly.
- Making sure to have enough product to cover all orders from customers.
- In charge of shipping all orders correctly and accurately.
- PURCHASING MANAGER
- In charge of purchasing all supplies for the entire company.
- INTERNATIONAL SALES MANAGER
Education
Some College (No Degree) - Computer Science
Ivy Tech Community College of Indiana
Columbus, INSkills
- Customer relationship management
- Financial management
- Problem solving
- Project management
- Operational oversight
- Creative solutions
Affiliations
- Love to play golf
- Love nature.
Languages
English
Professional
Spanish
Professional
Accomplishments
- I was a volunteer interpreter at the Tenth Pan-American Games held in Indianapolis in 1987.
- I earned a trip to the White House to celebrate "Cinco de Mayo" with then President George W. Bush in 2002.
- I attended and finished a 'Citizens Academy' at the FBI in Indianapolis in 2002.
- I worked closely with former Indiana Governor Frank O'Bannon and former Indianapolis Mayor Bart Peterson to organize and help the immigrant community of Indiana.
- I worked closely with the Mexican government to bring the Consulate of Mexico to Indianapolis.
Certification
- I am a CERTIFIED interpreter (English and Spanish).
Timeline
OWNER
Alternative Natural Medicine
07.2018 - 06.2025
PRESIDENT
CARBAJAL Centro Multi-Servicios, LLC
04.2004 - 07.2016
Publisher/Editor
La Ola Latino-Americana, LLC (Hispanic newspaper)
05.1997 - 07.2016
PLANT MANAGER
Rose Acre Farms Inc
03.1980 - 08.1994
Some College (No Degree) - Computer Science
Ivy Tech Community College of Indiana
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