Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Declaration
Timeline
Generic

Illakiyaa Tamizharasi

Chennai

Summary

Skilled in AR Management, Customer Service and Training. A hard working professional with 7 years of experience in end to end projects on Revenue Cycle Management, i.e. Denials management, claims rejections, claims Recoupment/Refunds, obtaining prior authorization. Claims appeals, Claims, reconsideration letter, etc. Have worked extensively in client-centric environments, adept at ensuring prompt billing and collection procedures. Strengths include exceptional communication skills, problem-solving ability, strong knowledge of financial software, and persuasive negotiation techniques. Demonstrated success in reducing delinquency for major accounts and maintaining customer relationships to ensure repeat business.

Overview

8
8
years of professional experience

Work History

Senior AR & Analytics

Allysmart Business Process
Chennai
03.2023 - Current
  • Worked on Billing Software "Cerner".
  • Enforcing management goal to spot denial trends, documenting them and find an immediate resolution.
  • Researched and resolved account discrepancies. Made any necessary adjustments.
  • Timely management of unpaid claims, and ensure secondary claims are submitted and paid.

Senior AR Caller

Access Healthcare
Chennai
06.2021 - 12.2022
  • Worked on billing software "Glidian".
  • Receive and verify requests for prior authorization and ensure that they are administrated properly.
  • Worked on special project "AIM".
  • Look through insurance plan in a detailed manner and process required referrals.

Senior Process Executive- Voice

Cognizant Technology Solutions
Chennai
11.2019 - 06.2021
  • Ensure that health care facilities and physicians are following federal and state guidelines
  • Maintaining records of training and certifications for the medical staff
  • Kept reports, records and statistical summaries updated for reliable reference
  • Entering claims into the system
  • Coordination of benefits with other carriers
  • Ensuring accurate payment is made based on contract benefits

AR Executive

Access Healthcare
Chennai
12.2016 - 03.2019
  • Worked on billing software on "Athena".
  • Interacted with clients and business managers regarding invoices accounts and payment support
  • Accurately updated internal tracking systems
  • Ensure consistent communications and best practices
  • Maintained database entries and accurate accounts receivable logs
  • Brought any discrepancies to attention of management
  • Conducting weekly technical reviews with claim teams
  • Piloted program that included sitting in on new hiring training to ensure no gaps in the process and training needs are met
  • Hands on experience in software: INTERGY, GLIDIAN, ATHENA
  • Responsible for overseeing the day-to-day operations of the team, distributing the workload evenly amongst staff and making sure motivation and performance levels are maintained
  • Allocating jobs and workloads to individual staff members based on their ability
  • Implementing new initiatives and making sure all staff understand them
  • Giving prompt and accurate information on individual staff member performance
  • Making sure all tasks given to staff are done on time and to the required standard
  • Ensuring a clean, safe, and friendly working environment for all team members
  • Providing accurate information to senior managers on key issues

Education

Bachelor of Science - Microbiology

Sri Ramakrishna College of Arts and Science
Coimbatore
01.2016

Higher Secondary - Science

St Joseph's Residential School
Sriperumbudur, TN
01.2012

Secondary -

St John's International Residential School
Chennai, TN
01.2010

Skills

  • Communication Skills
  • International Voice Process
  • Team Activities
  • Microsoft Word
  • Microsoft Excel
  • Documentation skills
  • Resolution Skills
  • Claim submission
  • Adjustment posting
  • Codes reviewing

Hobbies and Interests

  • Playing Indoor and Out-door games
  • Drawing
  • Cooking
  • Grooming Pet

Languages

  • Tamil, First Language
  • English, C2 Proficient

Personal Information

  • Age: 29
  • Mother's Name: N. Tamizharasi
  • Date of Birth: 01/09/1995
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Declaration

I hereby declare that the above-mentioned information is true to the best of my knowledge.

 

Place: Chennai 

Timeline

Senior AR & Analytics

Allysmart Business Process
03.2023 - Current

Senior AR Caller

Access Healthcare
06.2021 - 12.2022

Senior Process Executive- Voice

Cognizant Technology Solutions
11.2019 - 06.2021

AR Executive

Access Healthcare
12.2016 - 03.2019

Bachelor of Science - Microbiology

Sri Ramakrishna College of Arts and Science

Higher Secondary - Science

St Joseph's Residential School

Secondary -

St John's International Residential School
Illakiyaa Tamizharasi