Imam Ali
Chennai
Summary
Expert Pega Business Analyst with a progressive 11+ years of experience in IT Industry within Financial and Banking sectors, worked in various organizations in multiple roles as Lead Business Analyst, System Analyst, Associate consultant and as a Mainframe Developer.
As a Pega Business Analyst, I have a strong understanding of Pega's BPM platform and the ability to use it to deliver efficient, effective solutions for the clients.
Proven track record of delivering both monetary and non-monetary benefits to the organization.
Expertise in the pega platform's out-of-the-box (OOTB) functionalities to use the advantage of the features that is already available without needing to build custom solutions from scratch.
Experience with building prototypes using COSMOS UI, App Studio, and Prediction Studio for building user-friendly, responsive, and efficient applications that meets client needs and to rapidly test and iterate ideas, ensuring the best possible solutions to your clients.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead business analyst
Standard chartered bank
07.2019 - Current
- Streamlined business requirements in the advisory space and have implemented more applications to strengthen the second line of defense in the banking organization
- Boosted the volume of queries being raised by requestors and reduced the age of queries with advisors by more than 30% through the implementation of applications in the CFCC advisory space
- Formulated business logics for a configurable case management tool for advisors in the organization to onboard topics to address requestor queries
- Was able to tailor the tool to the specific needs of the organization and its clients
- Headed CFCC advisory space projects as a business architect with a proven track record of successful project delivery
- Engaged with stakeholders and subject matter experts to understand their needs and requirements and was able to identify key areas for improvement and develop a clear understanding of the requirements for the project
- Translated high-level requirements into actionable items for the development team
Senior Associate Consultant
Infosys limited, Fidelity Investments
09.2011 - 07.2019
- Performed system analysis for Portfolio Advisory services 401K retirement accounts and managed the web-based portal integrated with API interfaces to yield profitable outcomes for customers with retirement account holders while working at Fidelity Investments
- Created a more seamless and efficient experience for customers through the net benefits web-portal
- By integrating APIs, improved data accuracy and reduced the need for manual data entry
- Worked on digital transformation on portfolio advisory services
- Allied Irish, – Client (Onshore)
- Exposure to ISO 20022 format messages and payment settlement processing
- Ability to adapt to changing industry standards and stay up -to-date with the latest technologies and processes
- Prepared system appreciation document to provide an overview of the system and its functionalities
- Provided valuable information to stakeholders and customers, helping them to understand the features and benefits of the products
- Limited Brands – Victoria Secret - Client
- Implemented Paypal payment method for Limited brands
- Ability to effectively manage complex projects and deliver valuable outcomes for customers
- Hallmark – Client
- Lead the application development and maintenance for the Order processing business line with the help of legacy systems
- Worked with cross-functional teams, managed timelines and budgets, and ensured the quality and accuracy of the systems and processes involved
- Successfully implemented a warehouse closure which resulted in cost cutting and enhanced business operations.
Education
Bachelor's Degree - Computers Science And Engineering
Sona College of Technology
Salem08.2011
12th standard - Computer Science
St James matriculation
Trichy04.2007
Skills
- Requirements Gathering and Analysis
- Client Requirements
- Requirements Definition
- Acceptance Criteria
- Business Solutions
- Atlassian JIRA
- Confluence
- Pega express delivery
- Stakeholder management
- Requirement prioritisation
- Design approach
Certification
- Certified Pega business architect, pegasystems.
- Certified Scrum Master - Scrum alliance.
Accomplishments
Standard chartered bank
Received an appreciation from the CEO for individual contribution on the CFCC advisory space process automation enablement
Timeline
Lead business analyst
Standard chartered bank
07.2019 - Current
Senior Associate Consultant
Infosys limited, Fidelity Investments
09.2011 - 07.2019
Bachelor's Degree - Computers Science And Engineering
Sona College of Technology
12th standard - Computer Science
St James matriculation
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