Imani Thompson
Indianapolis,IN
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Dietary Aide
The Waterford at Virginia Beach
09.2022 - 01.2023
- Cleaning and resetting tables and dinning hall for next meal
- Stocking common areas with snacks/drinks
- Food preparation
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Military Service
United States Navy
02.2020 - 09.2022
- Maintain ships compartments, decks , deck machinery, and equipment, external structures, lines, and riggings; stand deck watches, such as helmsman, lookout, and messenger watches underway; stand pier sentry, fire security, anchor, and other special watches in port; man and operate small boats, booms, cranes, and winches; act as members of gun crews and damage parties
- Assisted in 13 command projects to include collecting 24 pounds of debris across base and setup for 3 change of commands ceremonies by providing 68 barrels and tires at Naval Station Norfolk
- This resulted in 70 man hours, saving the navy $1,450 in contractor cost
- Hand selected to conduct the duties as the assistant to the base Operations LPO
- Duties included maintaining inventory supplies and the upkeep of administrative equipment
Customer Service Agent - Call Center
Dawson Logistics, LLC
10.2019 - 01.2020
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Coordinated with mailing couriers to facilitate initial deliveries, redeliveries, and address changes.
Server
Steak N Shake
04.2019 - 07.2019
- Delivered exceptional customer service by efficiently taking orders, serving meals, and addressing guest needs to ensure a positive dining experience.
- Cleared and sanitized tables promptly to maintain a clean and welcoming dining environment.
- Processed customer payments efficiently and accurately as part of cashier responsibilities.
- Crafted milkshakes to order, ensuring high-quality presentation and taste.
Hostess
Texas Roadhouse
12.2017 - 04.2018
- Greeted and seated guests promptly, ensuring a welcoming and efficient dining experience.
Education
High school diploma -
Danville High School
Danville, IL06.2019
Skills
- Navy Veteran
- Customer Service
- Organizational Skills
- Data Entry
- Cleaning and sanitizing
- Problem-solving
- Time management
- Food handling safety
Personal Information
Work Permit: Authorized to work in the US for any employer
Military Service
United States Navy, United States, E-3, 02/20, 02/23, Maintain ships compartments, decks, deck machinery, and equipment, external structures, lines, and riggings; stand deck watches, such as helmsman, lookout, and messenger watches underway; stand pier sentry, fire security, anchor, and other special watches in port; man and operate small boats, booms, cranes, and winches; act as members of gun crews and damage parties., Assisted in 13 command projects to include collecting 24 pounds of debris across base and setup for 3 change of commands ceremonies by providing 68 barrels and tires at Naval Station Norfolk. This resulted in 70 man hours, saving the navy $1,450 in contractor cost., Hand selected to conduct the duties as the assistant to the base Operations LPO. Duties included maintaining inventory supplies and the upkeep of administrative equipment.
Timeline
Dietary Aide
The Waterford at Virginia Beach
09.2022 - 01.2023
Military Service
United States Navy
02.2020 - 09.2022
Customer Service Agent - Call Center
Dawson Logistics, LLC
10.2019 - 01.2020
Server
Steak N Shake
04.2019 - 07.2019
Hostess
Texas Roadhouse
12.2017 - 04.2018
High school diploma -
Danville High School
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