IMAYATH MD
WARAGAL
Summary
Well adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Area Trainer
Reliance Jio
Warangal
04.2021 - Current
- Provide support in performance improvement for identified bottom quartile resources.
- Provide support in performance enhancement of middle quartile resources through coaching & mentoring.
- Identify training need, ensure training delivery and program management for the field sales force on weekly basis for UJPM & HSO.
- Provide on-the-job interventions like Buddy rides, Audits, Coaching.
- Conduct regular cadence with field teams. 6) Ensure readiness for independent field deployment for new joiners within 7 days of joining.
- Handhold HSO Trainees for first three months and ensure productivity as defined by business.
- Ensure On-Field Learning Interventions are conducted as per monthly calendar.
- Participated in business improvement groups to capture information and feedback for topic delivery and training mandates.
Urban Jio Point Manager
Reliance Jio
Adialabad
09.2018 - 03.2021
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Manage end-to-end Jio Fiber business at unit Level.
- Ensure right manpower availability as per scope.
- Provide necessary on job training and performance coaching.
- Achieve sales target for FTTH business at Unit/Territory and at individual level.
- Drive sales through other channels like general trade, sales partners etc.
- Conduct programs and campaigns for customer acquisition and engagement.
- Acquire building and society permissions for assigned Unit/Territory.
- Maintain desired level of Customer Satisfaction Index.
- Build relations with local authorities and handle any unforeseen situations and escalations
- Worked flexible hours across night, weekend and holiday shifts
Network Planning &Design Engineer
Telesonic networks Ltd.
Bangalore
06.2017 - 08.2018
- Responsible for planning and designing fiber and copper network as per client standards.
- Updating the FTTH and Huawei Inventory Ports as per Building Structure.
- Identifying opportunities to enhance the capabilities of geographic information system to address the issues of business units.
- Coordinating with field engineers to check and validate the maps before updating in GIS.
- Updating the FTTH and Copper network by using SLD and validating the ABD’s.
- Visiting the field for verify the distance and execution of network elements
- Network Feasibility check and monitoring Plan Migration activities
- Doing Fiber and Microwave site surveys as per expanding network plans
- Coordinating with Sales team to improve Business level.
Fixed Land Line and Broadband Shifting Process
HINDUJA GLOBAL SOLUTIONS
Bangalore
06.2016 - 06.2017
- Installed and provided troubleshooting and customer training for high-speed internet and telecommunication systems.
- established customer with information and requirements for all services.
- Verified continuous broadband connectivity.
- Coordinated relocations of existing users and Provide relocation feasibility information.
SALES EXICUTIVE
APEX CORP
HYDERABAD
03.2015 - 09.2015
- Managed over 50 customer calls per day.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Education
Master of Technology - Embedded Systems
Pragna Bharath Institute of Technology, JNTU
Hyderabad 10.2015 - 03.2017
Bachelor of Technology - Electronics And Communication Engineering
Pragna Bharath Institute of Technology, JNTU
Hyderabad 11.2010 - 05.2014
Skills
Training program development
Timeline
Area Trainer
Reliance Jio
04.2021 - Current
Urban Jio Point Manager
Reliance Jio
09.2018 - 03.2021
Network Planning &Design Engineer
Telesonic networks Ltd.
06.2017 - 08.2018
Fixed Land Line and Broadband Shifting Process
HINDUJA GLOBAL SOLUTIONS
06.2016 - 06.2017
Master of Technology - Embedded Systems
Pragna Bharath Institute of Technology, JNTU
10.2015 - 03.2017
SALES EXICUTIVE
APEX CORP
03.2015 - 09.2015
Bachelor of Technology - Electronics And Communication Engineering
Pragna Bharath Institute of Technology, JNTU
11.2010 - 05.2014
Similar Profiles
Pranab SahaPranab Saha
Dy General Manager– Jio Fiber Partner Business at Reliance Industries Limited – Reliance JIODy General Manager– Jio Fiber Partner Business at Reliance Industries Limited – Reliance JIO
Suraj Singh JatavSuraj Singh Jatav
Store Manager at My Jio Store(Reliance Jio Infocom Limited)Store Manager at My Jio Store(Reliance Jio Infocom Limited)
Pankaj VishwakarmaPankaj Vishwakarma
Manager (State CSD Lead) at Reliance Jio infocom Ltd. (Jio Fiber)Manager (State CSD Lead) at Reliance Jio infocom Ltd. (Jio Fiber)
Rajesh SharmaRajesh Sharma
State Care Head at Reliance Jio Infocomm Ltd.State Care Head at Reliance Jio Infocomm Ltd.
Sasha KopiyoSasha Kopiyo
Area Trainer at Chic-Fil-AArea Trainer at Chic-Fil-A