IMAYATH MD
WARAGAL
Summary
Well adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Area Trainer
Reliance Jio
Warangal
04.2021 - Current
- Provide support in performance improvement for identified bottom quartile resources.
- Provide support in performance enhancement of middle quartile resources through coaching & mentoring.
- Identify training need, ensure training delivery and program management for the field sales force on weekly basis for UJPM & HSO.
- Provide on-the-job interventions like Buddy rides, Audits, Coaching.
- Conduct regular cadence with field teams. 6) Ensure readiness for independent field deployment for new joiners within 7 days of joining.
- Handhold HSO Trainees for first three months and ensure productivity as defined by business.
- Ensure On-Field Learning Interventions are conducted as per monthly calendar.
- Participated in business improvement groups to capture information and feedback for topic delivery and training mandates.
Urban Jio Point Manager
Reliance Jio
Adialabad
09.2018 - 03.2021
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Manage end-to-end Jio Fiber business at unit Level.
- Ensure right manpower availability as per scope.
- Provide necessary on job training and performance coaching.
- Achieve sales target for FTTH business at Unit/Territory and at individual level.
- Drive sales through other channels like general trade, sales partners etc.
- Conduct programs and campaigns for customer acquisition and engagement.
- Acquire building and society permissions for assigned Unit/Territory.
- Maintain desired level of Customer Satisfaction Index.
- Build relations with local authorities and handle any unforeseen situations and escalations
- Worked flexible hours across night, weekend and holiday shifts
Network Planning &Design Engineer
Telesonic networks Ltd.
Bangalore
06.2017 - 08.2018
- Responsible for planning and designing fiber and copper network as per client standards.
- Updating the FTTH and Huawei Inventory Ports as per Building Structure.
- Identifying opportunities to enhance the capabilities of geographic information system to address the issues of business units.
- Coordinating with field engineers to check and validate the maps before updating in GIS.
- Updating the FTTH and Copper network by using SLD and validating the ABD’s.
- Visiting the field for verify the distance and execution of network elements
- Network Feasibility check and monitoring Plan Migration activities
- Doing Fiber and Microwave site surveys as per expanding network plans
- Coordinating with Sales team to improve Business level.
Fixed Land Line and Broadband Shifting Process
HINDUJA GLOBAL SOLUTIONS
Bangalore
06.2016 - 06.2017
- Installed and provided troubleshooting and customer training for high-speed internet and telecommunication systems.
- established customer with information and requirements for all services.
- Verified continuous broadband connectivity.
- Coordinated relocations of existing users and Provide relocation feasibility information.
SALES EXICUTIVE
APEX CORP
HYDERABAD
03.2015 - 09.2015
- Managed over 50 customer calls per day.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Education
Master of Technology - Embedded Systems
Pragna Bharath Institute of Technology, JNTU
Hyderabad 10.2015 - 03.2017
Bachelor of Technology - Electronics And Communication Engineering
Pragna Bharath Institute of Technology, JNTU
Hyderabad 11.2010 - 05.2014
Skills
Training program development
Timeline
Area Trainer
Reliance Jio
04.2021 - Current
Urban Jio Point Manager
Reliance Jio
09.2018 - 03.2021
Network Planning &Design Engineer
Telesonic networks Ltd.
06.2017 - 08.2018
Fixed Land Line and Broadband Shifting Process
HINDUJA GLOBAL SOLUTIONS
06.2016 - 06.2017
Master of Technology - Embedded Systems
Pragna Bharath Institute of Technology, JNTU
10.2015 - 03.2017
SALES EXICUTIVE
APEX CORP
03.2015 - 09.2015
Bachelor of Technology - Electronics And Communication Engineering
Pragna Bharath Institute of Technology, JNTU
11.2010 - 05.2014
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