Imdad Pasha
Bangalore
Summary
Dynamic Zonal Business Development Manager with a proven track record at CarS24 services Pvt Ltd, With annual Turn over of 124 cr with the team size of 35 members, specializing in market penetration and relationship building. Excelled in strategic sales plans, achieving growth objectives, and mentoring teams for peak performance. Skilled in promotional planning and fostering stakeholder relationships, I've driven substantial revenue growth and franchise expansion.
Overview
10
10
years of professional experience
Work History
CarS24 services Pvt Ltd
Bangalore
08.2021 - Current
- Prepared Strategy to achieve the targeted Revenue
- Optimized resource allocation across the zone by monitoring workload distribution among staff members and adjusting assignments as needed
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Identify and evaluate new business opportunities within the retail franchise sector.
- Develop and implement strategic sales plans to achieve growth objectives.
- Establish and maintain strong relationships with franchise operators and key stakeholders.
- Negotiate and close franchise agreements and partnerships.
- Analyze market trends and competitor activities to refine business strategies.
- Coordinate with internal teams to ensure seamless integration of new franchises.
- Attend industry events, trade shows, and networking opportunities to promote the franchise brand.
- Evaluated employee performance, and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives, and communicated them to other team members.
- Used industry expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty.
- Planned and developed winning strategies to increase sales, expand territories, and boost market positioning.
- Closed long-term agreements through skillful negotiation.
Sr Sales Manager
Girnersoft Pvt Ltd
Bangalore
12.2020 - 08.2021
- Motivated and supervised staff to ensure productivity and customer satisfaction.
- Developed strategies for increasing store sales, improving operational efficiency, and reducing costs.
- Created weekly schedules to ensure adequate coverage of the store during operating hours.
- Conducted performance reviews for employees in a timely manner.
- Resolved customer complaints in an efficient and professional manner.
- Ensured compliance with company policies and procedures regarding safety, security, and cash handling.
- Trained new staff members on policies, procedures, product knowledge, and selling techniques.
- Oversaw the execution of visual merchandising activities in line with corporate standards.
- Implemented cost-saving measures while maintaining high-quality service standards.
- Built relationships with vendors to negotiate pricing terms, and secure better deals.
- Provided guidance and support to employees on how best to handle difficult customers, or situations.
- Developed and implemented sales strategies to increase profits and expand market share.
- Conducted weekly meetings with the sales team to review performance, goals and objectives.
- Monitored customer feedback to identify areas of improvement in products and services.
- Managed all aspects of the sales process from lead generation to closing deals.
- Analyzed competitor activity to develop competitive pricing models for potential clients.
- Pursued sales deals by qualifying clients, building individualized proposals, and preparing final contracts.
Retail Manager
Cars24 services Pvt Ltd
Bangalore
04.2019 - 12.2020
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Implemented efficient systems for tracking stock movement.
- Maintained accurate records of employee performance reviews.
- Prepared monthly reports on sales figures, expenses, and profits.
- Provided feedback on marketing campaigns to improve effectiveness.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Implemented new policies and procedures to improve efficiency.
Store Manager
Reliance vision express
Bangalore
01.2018 - 03.2020
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Recruited, trained and supervised new employees.
- Resolved customer complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Assessed operational efficiency of the store's departments.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Updated POS system with new products and promotional offers.
- Provided feedback on marketing campaigns to improve effectiveness.
- Planned special promotions or discounts based on market trends.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Store Manager
Bharti Airtel LTD
Bangalore
08.2014 - 12.2017
- Lead the team in developing strategic plans to meet operational objectives.
- Handled administrative requirements, maintained records, and submitted operational reports.
- Managed allocation of resources, optimizing budgetary planning, and minimizing waste.
- Facilitated cross-functional collaboration, leveraging diverse expertise to optimize problem-solving capabilities within the unit.
- Skilled at working independently and collaboratively in a team environment.
Education
BBA - Accounts
Immanuel Institute of Social Sciences
Bangalore 06-2016
Skills
- Promotional planning
- Prospecting
- Database management
- Problem-solving
- Verbal communication
- Time management
- Project planning
- Team building
- Account development
- Event planning
- Performance metrics
- Goals and performance
- Market penetration
- New business development
- Sales presentations
- Relationship building and management
- Product demonstrations
- Training and mentoring
Accomplishments
- Best store Manager in Airtel for achieving consistent target for 4 months.
- Best Planning Manger award by Reliance Vision express for conducting 3 eye camps in single day.
- Best Zonal Manger award for consistence growth of 30% YOY
Timeline
CarS24 services Pvt Ltd
08.2021 - Current
Sr Sales Manager
Girnersoft Pvt Ltd
12.2020 - 08.2021
Retail Manager
Cars24 services Pvt Ltd
04.2019 - 12.2020
Store Manager
Reliance vision express
01.2018 - 03.2020
Store Manager
Bharti Airtel LTD
08.2014 - 12.2017
BBA - Accounts
Immanuel Institute of Social Sciences
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