Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Deepak Kumar

IT Manager
Patna,Bihar

Summary

Over 12.2 Years of working experience in various filed including full stack web development / Mobile app development / Backend and server operations.

Overview

2
2
years of post-secondary education
12
12
years of professional experience

Work History

IT Head

SkyMax Digitech
Bengaluru, Karnataka
04.2018 - Current
  • Main Activities Design, develop, implement and coordinate systems, policies and And procedures.
  • Responsibilities Act in alignment with user needs and system functionality to contribute to organizational policy.
  • Identify problematic areas and implement strategic solutions in time Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
  • Improved bot algorithm manged to get over 200% increased in revenue

Backend Executive

Telenor India Pvt Ltd
Patna, Bihar
12.2012 - 04.2018
  • Translated complex technical issues into digestible language for non-technical users.
  • Maintained familiarity with API and authentication mechanisms for all supported products.
  • Developed various tools which improved field employee performance by 50%

Backend Executive

MTS India Pvt Ltd
Patna, Bihar
05.2009 - 11.2012
  • Multi-tasked across multiple functions and roles to generate project results and meet deadlines and organizational expectations.
  • On time availability of reports improved customer acquisition time by 3x

Education

Master of Science - Information Technology

SMU
Sikkim
04.2014 - 07.2016

Skills

Product development

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Accomplishments

  • A comprehensive bot developed for angel broking to make use of the api to generate raw message to the order.
  • A all in one bot to get technical info of the stocks.
  • An easy approach to make record of employee daily activities like as login, Logout, Assets Usages, Report Access etc.
  • Backend Tool to manage & keep record of Customer Service Request.
  • A one in all tools to get keep record of distributor inventory, Purchase, Sale, Cash, Debit-Credit, Outstanding, Business Activity Report.
  • A small utility to automate the compiling of the large number of files as well distribute them by picked up/folder/Email.

Timeline

IT Head

SkyMax Digitech
04.2018 - Current

Master of Science - Information Technology

SMU
04.2014 - 07.2016

Backend Executive

Telenor India Pvt Ltd
12.2012 - 04.2018

Backend Executive

MTS India Pvt Ltd
05.2009 - 11.2012

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Deepak KumarIT Manager