Trading
MOHAMMED JAVEED
Quality Analyst
Hyderabad
Summary
Versatile professional with proven expertise in Apple mapping editing, content review and AI data development. Experienced in enhancing POI accuracy at Apple maps through customer suggestion reviews, workflow management, and quality analysis. Skilled in reviewing user-generated text, image development for policy compliance, applying sound judgment in sensitive or complex cases, and ensuring fairness across diverse cultural contexts. Currently contributing to Amazon’s AI initiatives by delivering high-quality multi-modal datasets (speech, audio, video, text), refining SOPs, and supporting responsible AI deployment. Recognized for adaptability, attention to detail, and the ability to balance precision, efficiency and user trust across fast-paced, global projects.
Overview
6
6
years of professional experience
3
3
Languages
Work History
AI Content Writer
Amazon Development Centre India
Hyderabad, India
09.2024 - Current
- Delivered high-quality human insight data across speech, audio, video, and text while adhering to internal guidelines and KPIs.
- Maintained strict confidentiality in managing customer data in compliance with Amazon’s security policies.
- Handled ambiguity effectively, making sound judgments on labeling and annotation tasks with incomplete or unclear instructions.
- Provided operational support across multiple task types and contributed to team learning through daily floor support.
- Assisted in revising Standard Operating Procedures (SOPs) by identifying inefficiencies and suggesting workflow/tool optimizations.
- Contributed to Amazon’s mission of responsible AI deployment by producing consistent, high-accuracy annotations to train and validate ML models.
Associate - Content Reviewer
Wipro Limited
Hyderabad, India
12.2022 - 04.2023
- Reviewed user-generated text, images and video content to ensure compliance with community guidelines and policies.
- Made informed decisions on approving, restricting or removing content based on established standards.
- Utilized strong analytical skills to identify, flag, and escalate sensitive or complex cases including potentially harmful or high-risk content.
- Ensured reviews were completed with accuracy, consistency, and timeliness while handling large content volumes.
- Applied cultural awareness and sensitivity when evaluating diverse content types across regions.
- Collaborated with policy and moderation teams to refine guidelines and improve clarity in review processes.
- Provided feedback to enhance moderation tools, workflows, and automation for better efficiency.
- Maintained detailed documentation of recurring issues and shared insights with leadership to drive process improvements.
- Contributed to maintaining a safe and trustworthy platform experience for all users.
Senior Process Executive - QC - Apple Mapping
Infosys BPM
Hyderabad, India
04.2021 - 12.2022
- Performed quality checks on place-related information to ensure accuracy and consistency across Apple Maps.
- Reviewed and validated RAPS edits submitted by the editor, maintaining compliance with quality standards.
- Identified errors and patterns, providing constructive feedback to improve overall data quality.
- Partnered with internal teams to streamline workflows and resolve issues.
- Supported training efforts by updating guidelines and sharing best practices.
- Monitored progress against quality goals and prepared regular performance updates.
- Ensured timely updates for business openings, closures, and changes, enhancing user experience.
Process Executive - Apple Mapping - Editor
Teleperformance Pvt Ltd
Hyderabad, India
09.2019 - 10.2020
- Reviewed customer suggestions and edited business POIs with proper investigation and research, following company guidelines to drive higher customer satisfaction.
- Verified and updated business details (name, address, hours, category, status) to maintain accuracy and reliability of Apple Maps data.
- Worked across multiple workflows including Jana, Gemini, Data Science, Hours Confirmation, Temporary Closure, Hours Confluence, and Significant POIs.
- Researched using trusted online sources, internal databases, and cross-checks to confirm accuracy before applying edits.
- Ensured timely updates for temporary or permanent business changes, including closures, relocations, and operational hours.
- Collaborated with quality teams to resolve escalations, align on guidelines, and improve editing accuracy.
- Monitored and analyzed user feedback to prioritize edits and ensure high-impact updates.
- Contributed to improving Apple Maps’ user trust and experience by maintaining up-to-date, consistent, and precise POI information.
Education
MBA - Finance
Osmania University
Hyderabad, India 05.2001 -
Skills
Data Labeling & Annotation
Multi-Modal Data Handling (Text, Audio, Image, Video)
Quality Assurance & KPI Alignment
Root Cause Analysis
Confidential Information Handling
Process Improvement & SOP Adherence
Task Management & Multi-Tasking
Floor & Peer Support
Experienced with Windows and Mac OS
Flexible in changing environments
Accomplishments
Key Accomplishments
- Awarded Star of the Week three times for outstanding performance and consistent contribution at Infosys.
- Recognized with Maestro Award and Golden Star of the Month for excellence in performance and exceeding targets at Amazon.
Interests
Timeline
AI Content Writer
Amazon Development Centre India
09.2024 - Current
Associate - Content Reviewer
Wipro Limited
12.2022 - 04.2023
Senior Process Executive - QC - Apple Mapping
Infosys BPM
04.2021 - 12.2022
Process Executive - Apple Mapping - Editor
Teleperformance Pvt Ltd
09.2019 - 10.2020
MBA - Finance
Osmania University
05.2001 -