Imran
Evansville
Summary
Experienced non-medical Care Provider offering years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
18
18
years of professional experience
Work History
Self Employed ( Purchaser, Sales Finance and Audit
Self
01.2018 - 05.2024
- Managed the procurement process from requisition to payment, ensuring timely deliveries and accurate invoicing.
- Maintained complete documentation and records of all purchasing activities.
- Conducted market research for alternative suppliers, leading to increased competition and improved pricing negotiations.
- Improved supplier relationships, resulting in better product quality and delivery times.
- Researched suppliers based on availability, quality, selection, and price.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
- Collaborated with sales team to identify and fulfill customer needs.
- Researched and identified new suppliers and vendors.
- Evaluated product quality and vendor performance to maintain quality standards.
Care Taker
Senior Citizen Home
03.2012 - 10.2017
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted in the planning and execution of recreational events for residents, promoting social engagement and wellbeing.
- Implemented volunteer program, increasing community engagement and support for residents.
- Improved communication with families, providing regular updates on their loved ones' care.
- Organized transportation for residents to appointments, improving access to essential services.
- Performed daily routines and activities for clients, including meal preparation, medication reminders, and hygiene assistance.
- Addressed emergency situations with calm and efficiency, ensuring resident safety.
- Enhanced residents' quality of life by organizing weekly social activities and outings.
- Managed medication schedules and refills, ensuring adherence to prescribed treatments and therapies.
- Trained new staff members, ensuring high standard of care across team.
- Maintained safe and clean environment, ensuring compliance with health and safety standards.
- Facilitated supportive community atmosphere, fostering strong relationships among residents.
- Coordinated with healthcare professionals to provide comprehensive care for residents.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
Night Auditor
Park Plaza
07.2010 - 03.2011
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
- Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
- Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Utilized strong problem-solving skills while handling any logistical challenges that arose throughout the course of nightly duties.
- Provided exceptional customer service to overnight guests, addressing inquiries, and offering assistance as needed.
- Generated and printed daily financial reports to track hotel performance.
- Looked over pending check-ins and payment processes to complete closing procedures.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
- Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.
Cashier and Night Auditor
Pearl Continental Hotel
07.2006 - 03.2010
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
High School Diploma -
Federal Govt Boys High School
Skardu Gilgit Baltistan Pakistan06.1992
Skills
- Negotiation expertise
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Good communication
- Budget Planning
- Cost Control
- Scheduling
- Quality Service Standards Adherence
- Inventory Management
- Customer Service
- Critical Thinking
- Customer Needs Identification
- Staff Supervision
- Staff Training
- Caring attitude
Affiliations
- Volunteering in religious places and community for more than 15 years.
Timeline
Self Employed ( Purchaser, Sales Finance and Audit
Self
01.2018 - 05.2024
Care Taker
Senior Citizen Home
03.2012 - 10.2017
Night Auditor
Park Plaza
07.2010 - 03.2011
Cashier and Night Auditor
Pearl Continental Hotel
07.2006 - 03.2010
High School Diploma -
Federal Govt Boys High School
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