Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

IMRAN ANSARI

NAVI MUMBAI

Summary

  • Dynamic professional with a proven track record at CARAVEL LOGISTICS PVT LTD, excelling in customer service and sales strategy. Expert in logistics coordination, I successfully established processes that enhanced customer satisfaction and drove market growth. Adept at decision-making, I foster strong client relationships while optimizing operations for efficiency.
  • Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.

Overview

8
8
years of professional experience

Work History

Assistant Manager

CARAVEL LOGISTICS PVT LTD (NVOCC)
NAVI MUMBAI
03.2025 - Current
  • Managed customer service inquiries and complaints in a timely manner.
  • Managing slots and space confirmation with the vessel operator.
  • Expertise in handling reefer shipments/container.
  • Explore the market to generate new customers and business.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Communicated regularly with customers to gain insights into their needs.
  • Coordinated with other departments to ensure a smooth flow of operations.
  • Coordinated logistics operations to streamline shipment processes and improve efficiency.
  • Managing inventory availability for chain supply.
  • Negotiated contracts and pricing agreements with customers.

Sales Manager

ANSARI FREIGHT SERVICE
NAVI MUMBAI
04.2022 - 02.2025
  • Developed and implemented sales strategies to increase market share.
  • Identified and developed new markets for services.
  • Led sales team to achieve company revenue goals through strategic planning.
  • Coordinated with logistics to ensure timely delivery of services to clients.
  • Established relationships with key clients while maintaining the existing customer base.
  • Managed daily operations of the sales department, including the supervision of staff members.
  • I built a transportation and customs clearance team.
  • Managed CFS works.
  • Handled warehouse duties for packing of goods.
  • Managed custom work for clearance and export.

Business Development Executive

INTERCONT FREIGHT LINER PVT LTD
MUMBAI
04.2017 - 03.2022
  • Created presentations on the company's services, products, pricing plans and marketing campaigns.
  • Provided sea freight, vessel schedule, and transshipment details.
  • Streamlined Client Booking and Documentation: Efficiently handled FCL booking requests and timely submission of all export documentation (Loading Lists, SIs/BLs) to forwarders/NVOCCs, keeping shipments on track.
  • Logistics & Cost Optimization: Handled a high volume of 5,000 TEUs dispatched per year. Ensured cost-effectiveness by completing shipments within agreed budgets, and minimizing additional costs through strategic planning.
  • Ensuring that the customer received delivery on time and in sound condition.
  • Assisted the director in the business forecast.
  • Learned to deal with customers and the shipping lines (Maersk Line, MSC Line, Hapag Line, etc.).

Education

MBA - SALES AND MARKETING

D.Y. PATIL SCHOOL OF MANAGEMENT
D.Y. Patil University, Navi Mumbai
03-2016

Bachelor of Science - Science

ICLE'S COLLEGE
Mumbai University
03-2014

Skills

  • Microsoft Office expertise
  • IT(Basic)
  • HTML coding
  • Good in web handling
  • CRM system handling
  • Sales strategy
  • Customer service
  • Logistics coordination
  • Customer relations
  • Decision making
  • Customer service and satisfaction
  • Scheduling and planning
  • Operations management

Languages

Hindi
First Language
English
Advanced (C1)
C1
Marathi
Advanced (C1)
C1

Timeline

Assistant Manager

CARAVEL LOGISTICS PVT LTD (NVOCC)
03.2025 - Current

Sales Manager

ANSARI FREIGHT SERVICE
04.2022 - 02.2025

Business Development Executive

INTERCONT FREIGHT LINER PVT LTD
04.2017 - 03.2022

MBA - SALES AND MARKETING

D.Y. PATIL SCHOOL OF MANAGEMENT

Bachelor of Science - Science

ICLE'S COLLEGE

Similar Profiles

CREATE PROFILE
IMRAN ANSARI