Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Coursework
Personal Information
Hobbies and Interests
Timeline
Generic

Imran Basha A

Chennai

Summary

With a proven track record at Mentor Printing & Logistics Pvt Ltd, I excel in system monitoring and providing exceptional technical support. My expertise in virtualization and active directory, coupled with strong incident management skills, has significantly enhanced system efficiency. Renowned for hardware and software installation prowess, I consistently achieve goals through effective collaboration and innovative problem-solving.

Overview

11
11
years of professional experience

Work History

System Administrator

Mentor Printing & Logistics Pvt Ltd
Sriperumbudur Chennai
01.2023 - 10.2024
  • Maintain laptops, printers, switches, routers, networking, and associated IT equipment in local/remote offices.
  • Daily administration and maintenance of application servers, domain controllers, databases, networks, virtualization, and associated IT infrastructure.
  • Set up user accounts, permissions and passwords and defined network policies and procedures.
  • Created user accounts and managed access rights for users.
  • Troubleshot application errors and provided technical support to end-users.
  • Monitor, review, and analyze logs/reports of system performance, network performance, and data transfer history.
  • Performed regular backups of critical data and documents.
  • Conducted regular system backups and disaster recovery operations, minimizing data loss during critical failures.
  • Prepare the system upgrade plan, the information security enhancement plan, etc.
  • Endpoint security solutions, including antivirus software, firewalls, and intrusion detection/prevention systems.
  • Documentation: Maintain detailed documentation of network configurations, server setups, system processes, and IT policies.
  • Maintain internal infrastructure requirements, including laptops, and other IT assets.
  • Good knowledge handling of NVR, DVR, CCTV, and biometric devices.
  • Installed, configured, and updated software and hardware components, ensuring system integrity and compatibility.
  • Coordinated with third-party vendors for resolution of incidents or provisioning services.
  • Coordinate with vendors for equipment, software, service purchasing, troubleshooting, and maintenance.
  • Worked with cross-functional teams to achieve goals.

Desktop Support Engineer L2

Progressive Infovision
T Nagar Chennai
03.2021 - 12.2022

System Engineer

Secure Sai Staff Solution
Mount Road Chennai
02.2019 - 10.2020

Desktop Support L1

Impact InfoTech
Guindy Chennai
12.2017 - 01.2019

Data Processing Executive

DATAMARK
Ambattur Estate Chennai-58
12.2015 - 06.2016

Data Processing Executive

ANNEXMED
Velachery Chennai-42
08.2013 - 03.2015

Education

High School Diploma -

S.A Polytechnic College
01.2013

S.S.L.C - English

Govt High School
03-2010

Skills

  • System monitoring
  • Technical support
  • Virtualization
  • Active directory
  • Incident management
  • System updates
  • File system administration
  • Hardware and software installation

Languages

Tamil
First Language
English
Upper Intermediate (B2)
B2

Affiliations

  • During my time at Mentor Printing & Logistics Pvt Ltd, I encountered a complex issue where multiple client PCs were experiencing malware attacks despite having security measures in place. I immediately started investigating the root cause and discovered that the malware was able to bypass our existing defenses by exploiting a vulnerability in our network configuration. I quickly implemented a patch to fix the vulnerability and deployed additional security measures to prevent future attacks. Through thorough monitoring and analysis, I was able to eradicate the malware from all affected PCs and strengthened our network security to mitigate similar incidents in the future.

Coursework

  • Hardware & Networking
  • Red Hat
  • CCNA
  • Windows Server 2012 R2 FIIT Avadi Chennai

Personal Information

  • Date of Birth: 06/03/93
  • Gender: MALE
  • Nationality: INDIAN
  • Marital Status: MARRIED

Hobbies and Interests

  • Playing Cricket.Football,Volleyball
  • Playing Video Games
  • Travelling

Timeline

System Administrator

Mentor Printing & Logistics Pvt Ltd
01.2023 - 10.2024

Desktop Support Engineer L2

Progressive Infovision
03.2021 - 12.2022

System Engineer

Secure Sai Staff Solution
02.2019 - 10.2020

Desktop Support L1

Impact InfoTech
12.2017 - 01.2019

Data Processing Executive

DATAMARK
12.2015 - 06.2016

Data Processing Executive

ANNEXMED
08.2013 - 03.2015

High School Diploma -

S.A Polytechnic College

S.S.L.C - English

Govt High School
Imran Basha A