Summary
Overview
Work History
Education
Skills
Travelling and Watching Movies
Timeline
Generic

Imran Khatri

Electrical Engineer
Vadodara

Summary

Dynamic Field Service Engineer with proven expertise at Franklin Fueling System India Pvt Ltd, excelling in troubleshooting and remote support. Recognized for enhancing customer satisfaction through effective communication and technical problem-solving. Skilled in electrical engineering and project management, ensuring compliance and safety while delivering projects on time and within budget.

Energetic Field Service Engineer with more then 3-year background performing fueling station equipment repairs, installations and troubleshooting. Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services.

Overview

12
12
years of professional experience

Work History

Field Service Engineer

Franklin Fueling System India Pvt Ltd
Vadodara
01.2021 - Current
  • Scheduled service calls according to customer location and urgency of need.
  • Provided remote support for clients experiencing technical difficulties, resolving problems quickly and efficiently without the need for on-site visits.
  • Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, electrical and fueling management systems.
  • Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
  • Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
  • Tested equipment performance and demonstrated operation and servicing of equipment to customer.
  • Performed onsite installation, modification and maintenance of systems and equipment.

Project Engineer

Tatsuno India Private Limited
Vadodara
09.2013 - 12.2020
  • Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
  • Maintained records for each project and engineering discipline.
  • Monitored installation of materials and equipment for compliance with drawings and specifications.
  • Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
  • Identified technical risks within managed projects.
  • Improved communication among stakeholders through regular updates and meetings.

Education

Bachelor of Electrical Engineering - Electrical Engineering

Parul University
Vadodara
04.2001 -

Diploma in Computer Application - Computer Application

National Council For Promotional of Urdu Language
Vadodara
04.2001 -

ITI in Electrician - Electrical Technician

Ebrahim Bawani Industrial Training Institute
Vadodara, India
04.2001 -

HSE - High School Teaching

Gujarat Higher Secondary Education Board
Gandhinagar, India
04.2001 -

SSC - Secondary Education

Gujarat Secondary Education Board
Gandhinagar, India
04.2001 -

Skills

On-site support

Service documentation

Customer service

Technical support

Troubleshooting and repair

Remote support

Preventive Maintenance

Equipment installation

Field operations management

Managing projects

Safety meetings

Electrical engineering

Maintenance and repair

Travelling and Watching Movies

Traveling is my hobby because it allows me to explore new cultures, meet diverse people, and gain unique perspectives that enrich my understanding of the world. Each trip is an opportunity for personal growth and learning, whether it’s trying new foods, navigating unfamiliar places, or immersing myself in local traditions.

I find that traveling also fosters creativity and adaptability, as I often need to think on my feet and solve problems in real-time. Additionally, the memories and stories I gather from my travels are invaluable. They not only broaden my horizons but also enhance my communication skills and empathy towards others.


My favourite hobby is watching movies. I used to watch movies in different languages, if I didn’t understood the language I just seek the help of subtitles. Till now am using Netflix and Amazon Prime as medium to watch the film and I would always like Laptop instead of Mobile for that. Some occasions I go to theatres for the show for example incase my friends are also interested in the same show that am planning to watch. Moreover I prefer romantic and real life story movies very much because according to me such movies will touch our mind very well. To conclude watching films is one of my favourite hobby and it provides me lots of happiness and make my mind relaxed.

Timeline

Field Service Engineer

Franklin Fueling System India Pvt Ltd
01.2021 - Current

Project Engineer

Tatsuno India Private Limited
09.2013 - 12.2020

Bachelor of Electrical Engineering - Electrical Engineering

Parul University
04.2001 -

Diploma in Computer Application - Computer Application

National Council For Promotional of Urdu Language
04.2001 -

ITI in Electrician - Electrical Technician

Ebrahim Bawani Industrial Training Institute
04.2001 -

HSE - High School Teaching

Gujarat Higher Secondary Education Board
04.2001 -

SSC - Secondary Education

Gujarat Secondary Education Board
04.2001 -
Imran KhatriElectrical Engineer