Summary
Overview
Work History
Education
Skills
Timeline
Server
IMRAN MOHAMMED

IMRAN MOHAMMED

SERVER
HYDERABAD

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

7
7
years of professional experience
2
2
Languages

Work History

SERVER

SUMMER HOUSE
SINGAPORE
02.2020 - 12.2021
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Answered customers' questions, recommended items, and recorded order information.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Sales Executive

ARAB DESTINATION TRAVEL AND TOURISM
DOHA
03.2015 - 03.2018
  • Conducted market research to identify customer needs and preferences.
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Conducted market research to investigate potential new travel destinations.
  • Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
  • Developed promotional materials for travel packages to market hot destinations.
  • Updated and maintained customer databases to increase customer retention.
  • Collaborated with colleagues to create and promote special travel packages.
  • Followed up with customers to increase customer service with travel plans.
  • Assisted clients with flight changes and cancellations to minimize travel disruptions.
  • Created promotional materials to increase visibility and attract larger market share.
  • Generated travel-related reports for clients to facilitate decision-making.
  • Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.

Education

No Degree - BOARD OF SECONDARY

CITY PRAGATHI HIGH SCHOOL
HYDERABAD
04.2001 -

Skills

    To-go order preparation

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Timeline

SERVER

SUMMER HOUSE
02.2020 - 12.2021

Sales Executive

ARAB DESTINATION TRAVEL AND TOURISM
03.2015 - 03.2018

No Degree - BOARD OF SECONDARY

CITY PRAGATHI HIGH SCHOOL
04.2001 -

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IMRAN MOHAMMEDSERVER