Aditi Mondal
3A/1 M.c garden road 1st by lane, Kolkata
Summary
A position that could offer a stimulating and vibrant work environment with potential for increasing responsibilities to prove and enhance my skills, . I take pride exemplifying outstanding service and achieving maximum results, meeting all needs of the client’s expectations and the ability to facing challenges.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Call Center Agent, Inbound Sales
Q Connect
kolkata
07.2023 - 01.2024
- Assisted customers with product inquiries and service-related questions.
- Utilized CRM software to log customer interactions and track sales leads.
- Explained product features and benefits to drive customer interest and engagement.
Education
BBA - Human Resources Management
George College
Kolkata, India 08.2019 - 09.2022
Bachelor of Arts -
Dum Dum Road Govt. Sponsored High School For Girls
Kolkata, India 08.2017 - 06.2019
Skills
- Time management
- Develop strong inter-personal relationships with the team to cohesively bond them together
- MS Excel, MS Word, Power Point
- Problem solving
- Effective communication
- Active listening
Languages
Bengali
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Certification
Certified from IASA infotech on basic Computer learning.
Hobies
- Cooking
- Music
- Video Editing
Timeline
Call Center Agent, Inbound Sales
Q Connect
07.2023 - 01.2024
BBA - Human Resources Management
George College
08.2019 - 09.2022
Bachelor of Arts -
Dum Dum Road Govt. Sponsored High School For Girls
08.2017 - 06.2019