IMRAN SHAIKH

• Responsible for executing inbound and outbound operations
• Helps to develop kaizens for the operation improvement.
• Maintain good inter-department relation for ease of operation which helps in avoiding delays in work and decision making.
• Worked on concession report to minimize customer reject cases
• Monitoring and ensuring 100% compliance in the assigned metrics of Operations, Quality & Productivity and working to maintain each of these as well as working on projects to achieve further sustainable improvement in each.
• Supervised and completed various quality control procedures.
• Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
• Developed initiatives for process improvement and reviewed and assessed ongoing operations.
• Inventory management for FC to reduce the defects DPMO.

• Build customer relation by providing consistent quality of product and services.
• Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability.
• Maintain outstanding store condition and visual merchandising standards.
• Ensure all customers are attended to appropriately and timely resolution of customer escalations.
• Focus on customers demand and availability.
• Maintain effective work schedules to meet customer service as well as associate’s personal needs.
• Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
• Performed opening and closing duties as part of management team and handled cash management.
• Grew department's team and technical capabilities with hiring and training of talented individuals.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Created and managed budgets for travel, training and teambuilding activities.
• Analyzed business performance data and forecasted business results for upper management.
• Staff daily briefing to maintain good team relation and also to make them aware about the performance, new changes and upcoming strategy.

· Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control.

· Keeping work area at all times in hygienic condition according to the rules set by the organization.

· Able to develop ,designs, or creates new ideas and items for section

· Responsible for placing the indent within the budget of the bakery.

· Responsible for the production as per the Requirement of customer and also control the Damage and Expiry.

· Responsible for handling guest complaints.

· Focus on customer demands and its availability.