Diploma in import & Export Management, Certification Course of Microsoft Office , Word,Excel, PP Presentation, Photoshop, Google , Firefox, Android, IOs,
IMRAN ALAM KHAN
TECH SPECIALIST / P2P CUSTOMER SUPPORT / EXECUTIVE RELATIONSH
NEW DELHI
Summary
having born and brought up in New Delhi - India, very well aware about demographiDelhi, c and geographical of Delhi and NCR Region such as , Noida, Ghaziabad, Faridabad, Gurgaon,Gurugram,
Overview
7
7
years of professional experience
1
1
Language
Work History
Overseas Relationship Executive
M/s Indian Export Incorporation
04.2018 - 02.2019
- Investigated and resolved customer complaints to faster satisfaction.
- Implemented brand and demand strategies to meet revenue targets for business services and products.
- Managed high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support and awareness.
- Converted community contacts into potential clients through networking, consistency and credibility.
- Developed, updated and maintained database of existing and potential customers in products supports
- Conducted field visits and met corporate customers for business development.
- Presented metric reporting and account reviews to team and clients.
- Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
- Engaged client executives to assess strategic business needs and challenges and translate business strategy into human capital opportunities with business impact.
Shipments & Logistics Asst. Manager
Zunai Trading Corporation
01.2012 - 09.2015
- Generated, distributed and filed copies of all billing paperwork.
- Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
- Prepared reports tracking information such as purchase orders, inventory numbers and invoicing activities.
- Documented received materials to feed inventry
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Researched industry to analyze competitors, understand market conditions and identify trends, opportunities and threats.
- Received and processed customer payments.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Kept deliveries in line with import and export laws to minimize delays.
Education
Bachelor of Accountancy B.Com - B.Com
Delhi University
New Delhi 04.2001 -
Skills
Product Recommendation industries growth in high competition
Overcoming Objections if any has to be dealt with highest professionalism
Relationship Building with customer and clients to help in gaining set goals
Issue Resolution with for all upcoming task future assignments
Relationship Management with internal as well external clients
New Business Generation with deep competition with others
technical skills to achieve desired goals by doing team work to seek goals , irrespective solving problems, apart excellence in communication by all means such as , personalize phone calls, mails on outlook, messages thorough social media accounts and all other available means of contact
Software
Interests
Listing Soft Music, Reading & Writing, Travelling & Exploring
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Overseas Relationship Executive
M/s Indian Export Incorporation
04.2018 - 02.2019
Shipments & Logistics Asst. Manager
Zunai Trading Corporation
01.2012 - 09.2015
Bachelor of Accountancy B.Com - B.Com
Delhi University
04.2001 -