Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Aviation Skills
Timeline
Hi, I’m

Imran Khan

Sales Manager
New Delhi
Imran Khan

Summary

Accomplished professional trained in safety procedures for aviation industry. Effectively handles all types of situations and remains calm under pressure. Experienced Cabin Crew member with background providing outstanding customer service to travelers. An incisive, dynamic and results driven professional with over 13 years of experience in the Service Industry (Cabin supervisor) with Jet Airways India Ltd. Comprehensive knowledge of service industry.

Experience in managing and documenting flight detail and coupled with excellent communication and interpersonal skills. Ability to cope with competing demands and to prioritize tasks and a positive attitude in dealing with people. Demonstrate a strong understanding of multidisciplinary issues and commitment to multidisciplinary work. Understanding of operational brief for Flight Crew. Knowledge of Block timing / Payload and on time performance.

Overview

15
years of professional experience
15
years of post-secondary education
11
Certifications
3
Languages

Work History

Integrated Cooling Solution Pvt. Ltd
new Delhi

Sales Manager
06.2021 - Current

Job overview

  • Lead generation
  • Presentation and technical demonstration
  • Modeling the financial business case associated with each sales opportunity.

FABCAFE FOODSPVT. LTD
new delhi

UNIT HEAD
11.2020 - 05.2021

Job overview

  • Delivering best quality food and beverage and maximizing customer satisfaction.
  • Handling high profile customers and ensuring the restaurant is organized to the expectation of 5- star standards.
  • Assisted team with various aspects of restaurant
  • Impart training on SOP and PDP to individuals and evaluating them periodically and help them build their capabilities

JET AIRWAYS
new delhi

CABIN SUPERVISOR
04.2006 - 06.2020

Job overview

  • Always ensured passenger comfort and safety.
  • Serviced Premier Class and First-Class Clients.
  • Servicing International flights and Served International guest.
  • Provided in-flight shopping service and bureau de change facility.
  • Assisted cabin crew with the service of in-flight meals and beverage.
  • Provided an exemplary service to all passengers.
  • Resolved problems or disputes to ensure passenger satisfaction.
  • Developing team member though,Training, coaching, performance reviews.
  • Supporting colleagues by o Handle escalations o Provide answers and guidance to team member. o Support team member to perform their job.

Education

Swami Vivekanand Subharti University
Meerut, Uttar Pradesh

Bachelor of Arts from English Literature
03.2020 - 05.2021

ISHRAE Institute of Excellence
New Delhi, India

Advance Diploma from HVAC
11.2020 - 03.2022

K V INA Colony
New Delhi, India

High School Diploma
05.1989 - 05.2001

Skills

    Cleanliness and sanitation

Preflight briefings

Company policy adherence

Team Building

Safety standards and protocols

Training and mentoring

Guest services

Crew coordination

Food and beverage preparation

Certification

INTEGRATED COOLING SOLUTIONS PVT. LTD | JUN

Personal Information

LISTENING TO MUSIC GOURMET DINNING INTERNET SAVVY READING FITNESS ENTHUSIAST CORE STRENGTHS Dedicated to the needs of clients. Enthusiastic and a Perfectionist. Personal Accountability. Strong communication skills in all forms including written, oral, email, telephone and presentation. Good customer relationship skills. Ability to cope with competing demands and to prioritize tasks. CHARACTER

Aviation Skills

  • DGCA approved SEP for aircraft B737, A330, A777
  • Aviation security training (AVSEC)
  • Dangers good handling training for crew (DGR)
  • CRM training • Private Pilot License From U.S.A with 60Hr of flying. • Valid FRTOL from DGCA
  • DGCA CPL Exams clear and valid (NAV, MET, REG).
  • Premiers enhance training from Jet Airways (Business class service)
  • Handling high profile guest, food and beverage handling and in depth knowledge of wine, chess, coffee and tea trained by highly experienced Jet airways trainers.
  • First class training from Jet airways (Premier Class service)
  • Have good computer knowledge with certification from Ministry of small-scale industries and agro & rural industries.

Timeline

Sales Manager

Integrated Cooling Solution Pvt. Ltd
06.2021 - Current

UNIT HEAD

FABCAFE FOODSPVT. LTD
11.2020 - 05.2021

ISHRAE Institute of Excellence

Advance Diploma from HVAC
11.2020 - 03.2022

Swami Vivekanand Subharti University

Bachelor of Arts from English Literature
03.2020 - 05.2021

CABIN SUPERVISOR

JET AIRWAYS
04.2006 - 06.2020

K V INA Colony

High School Diploma
05.1989 - 05.2001
Imran KhanSales Manager