A responsible and challenging position in an IT team that would enable me to augment my already acquired knowledge, bring to the forefront my skills and offer opportunities for growth based on achievements.
A Graduate degree with up to 13 Years’ experience in Microsoft Exchange Online 2010,2013,2016,2019 Office 365, Lotus domino 8.5 Lotus Notes. I am currently working with Ahead as a Senior Technical Consultant (Messaging & Active Directory).
Overview
15
15
years of professional experience
Work History
Senior Technical Consultant (Office 365, Azure, Active Directory)
Ahead
10.2024 - Current
Company Overview: Design, integration, and deployment of IT infrastructure, from the data center to the edge and beyond, to support your modernization initiatives and create the rock-solid foundation you need to operate your business.
Develop and implement robust Exchange Server solutions tailored to meet organizational needs.
Manage the migration of mailboxes and integration with other systems, ensuring minimal downtime and seamless transitions.
Develop and enforce retention policies, compliance policies, and email policies.
Provide expert support and troubleshooting for Exchange-related issues.
Tenant to Tenant Migration using Bit titan Mig-wiz
IronPort Replacement to EOP
G-suit Migration to M365 using Bit titan Mig-wiz
Tenant to Tenant migration using Quest migration Tool
Exchange 2016 Migration to Exchange 2019.
Upgrade in Active Directory Environment from 2012 to 2022
Design and implement high availability and disaster recovery solutions
Work closely with IT teams, stakeholders, and third-party vendors to ensure successful project delivery.
Design, integration, and deployment of IT infrastructure, from the data center to the edge and beyond, to support your modernization initiatives and create the rock-solid foundation you need to operate your business.
Consultant (Messaging & Collaboration and Active Directory)
HCL Technologies
07.2019 - 08.2024
Creating & managing users/groups accounts, assigning rights, creating user profiles etc.
Working experience with MS Exchange 2007, 2010, 2013 and office 365 in a Medium / large scale environment.
Worked with On-Prem to Exchange Online Migration Team.
Responsible for Creating & managing users/groups accounts, assigning rights, creating user profiles etc.
Working on Exchange server high availability Environment.
Resolving all kinds of migration escalation.
Implementing Directory Synchronization/AAD Connect for the purpose of migration.
On-Boarding and Off-Boarding the mailboxes from Exchange Online Servers.
Migrating the Shared, Resource and Room Mailboxes to cloud and from cloud to On-Premises.
Handling post migrated issues like permissions and password issues for the users.
Administered and supported Office 365 and MS Exchange policies.
Worked on Escalations and High Severity Tickets
Resolved tenancy technical issues and monitored Office 365 systems.
Required to identify the root cause of most of the critical and high priority issues.
Working with users who all have migrated to O365, mail tracking over 0365 and troubleshooting issue related to migration to 0365.
Responsible for Monthly Patch activity on the Exchange server.
Installation and Decommission of Exchange Server.
Responsible for Mail flow issues (External /Internal), Message queue Issues on the server.
Creation and troubleshooting of Distribution lists, Resource Mailboxes, & Security Groups.
Responsible for Configuring, managing and administration of group policies.
Managing permissions on the mailbox of the user and mailbox size in exchange.
Creation of Network share folder and managing user rights and permissions over them.
Creation of process/technical documents (SOPs) and maintaining the knowledge base.
Co-coordinating with customers for Daily Ops calls and involve in Bridge call to handle the customer.
Deployment of applications using Intune on different OS.
Implementing and maintaining devices on Intune that include Windows 10, Android and IOS device enrollment.
Implementing and maintaining compliance policies for Windows, Android and IOS devices on Intune.
Handling MDM and MAM on Intune for enrolled devices.
Handled multiple projects of migration from on-premises to on-premises exchange or Exchange online.
Hybrid migration from exchange 2010 to office365 and implementation of Intune based device compliance to use with Azure conditional access for secure access.
Hybrid migration from Exchange 2013 to office365 and Intune with device compliance, Autopilot, Conditional access, Password hash Sync with SSO and password writeback and Self-Service password reset.
Working knowledge of Enterprise Vault and Dell Archive Manager.
Strong troubleshooting skills on all versions of MS Outlook.
Administration and troubleshooting skills on Enterprise Vault (client and server).
Required to identify the root cause of most of the critical and high priority issues.
Senior Analyst (Messaging)
NTT Data services Ltd.
03.2017 - 07.2019
Company Overview: NTT DATA is a Global IT Innovator delivering technology-enabled services and solutions to clients around the world. The company provides consulting, managed services, projects, outsourcing, and cloud-based solutions to mid-sized and large enterprises in all major industries.
NTT DATA is a Global IT Innovator delivering technology-enabled services and solutions to clients around the world. The company provides consulting, managed services, projects, outsourcing, and cloud-based solutions to mid-sized and large enterprises in all major industries.
Senior Specialist (Messaging)
HCL Technologies Ltd. (IOMC)
03.2015 - 03.2017
Company Overview: NCR Corporation is a leading technology and Omni-channel solutions company. Learn about NCR software, hardware and professional services. Connect with solutions.
NCR Corporation is a leading technology and Omni-channel solutions company. Learn about NCR software, hardware and professional services. Connect with solutions.
Sr. IT Executive
Celebi Ground Handling Delhi PVT.LTD
12.2011 - 03.2015
Company Overview: Celebi Ground Handling Delhi Pvt. Ltd. provides ground handling services and cargo warehousing services. The company provides its services at the Delhi International Indira Gandhi Airport. The company has clients such as Air Astana, Kam Air, Turkish Airlines, Air Cargo Germany and Austrian Airlines. The company was incorporated in 2009 and is based in New Delhi, India. Celebi Ground Handling Delhi Pvt. Ltd. operates as a subsidiary of Celebi Hava Service AS.
Celebi Ground Handling Delhi Pvt. Ltd. provides ground handling services and cargo warehousing services. The company provides its services at the Delhi International Indira Gandhi Airport. The company has clients such as Air Astana, Kam Air, Turkish Airlines, Air Cargo Germany and Austrian Airlines. The company was incorporated in 2009 and is based in New Delhi, India. Celebi Ground Handling Delhi Pvt. Ltd. operates as a subsidiary of Celebi Hava Service AS.
Technical Specialist (L2)
IYOGI Technical Services
Gurgaon
04.2011 - 11.2011
Company Overview: IYOGI is a leading provider of online subscription based technical support offer directly to consumer & small businesses from a global platform. It is the fastest growing provider of comprehensive remote tech support & have over 100,000 subscribers.
IYOGI is a leading provider of online subscription based technical support offer directly to consumer & small businesses from a global platform. It is the fastest growing provider of comprehensive remote tech support & have over 100,000 subscribers.
Desktop/Printer Engineer
Renovision Automation Services Pvt. Ltd.
Karol Bagh
04.2010 - 04.2011
Company Overview: The oldest ground handling Services Company in the Turkish aviation industry, Çelebi continues to expand into new international markets. After Budapest and Mumbai, Çelebi Ground Handling launched its third major international operation with the award of the cargo handling services contract at Delhi Indira Gandhi International Airport, India's biggest airport.
Worked with Wipro InfoTech Ltd. (On the payrolls of Renovison Automation Services Pvt. Ltd). On client site International Cargo Terminal, IGI Airport as a Desktop Support Engineer.
The oldest ground handling Services Company in the Turkish aviation industry, Çelebi continues to expand into new international markets. After Budapest and Mumbai, Çelebi Ground Handling launched its third major international operation with the award of the cargo handling services contract at Delhi Indira Gandhi International Airport, India's biggest airport.
Education
B.com -
Delhi University
01.2009
Certificate course of CCNA -
HCL (CDC)
Delhi
01.2009
Diploma of Hardware & Networking -
TechMARK Solution
Thane
01.2007
Certificate of Hardware & Maintenance -
I.T.I
Thane
01.2005
Class12th -
Sarvodaya Secondary School
Delhi
01.2004
Class 10th -
Sarvodaya Boys School
Delhi
01.2002
Skills
Microsoft Exchange 2010
Microsoft Exchange 2013
Microsoft Exchange 2016
Microsoft Exchange 2019
Exchange Online
Win 2012 Server
Win 2016 Server
Win 2019 Server
Win 2022 Server
Windows 10
Windows 11
Lotus Domino
DNS
Active Directory
Office 365 administration
Active Directory Upgradation from 2012 to 2022
Microsoft Exchange Upgrade from 2016 to 2019
Tenant to Tenant Migration and Gsuite to M365 Migration using Bit Titan
Ironport to EOP Migration
Asset Inventory Management
Azure AD Connect
Hybrid Modern Auth Implementation
Application Registration on Azure
Microsoft Graph API
Mailbox Migration Script
AIP Implementation
Intune Device Compliance Policies
Conditional Access
Vendor Coordination
Exchange server management
Active Directory management
Other Technical Skills
Managing Server’s like (Exchange 2010,2013,2016,2019, Lotus domino, active directory, blackberry enterprise server)
Responsible for Installation MS Office, configuration troubleshooting of MS Outlook and lotus notes.
For hardware issues logging call to the vendors.
Taking responsibility of the asset inventory management.
Migration from Exchange on-prem to EXO.
Upgraded Azure AD connect.
Implementation of Hybrid Modern Auth.
Planning and implementation of application registration on Azure to use Microsoft graph API to access cloud mailbox for automation.
Implementation of the script to migrate new mailboxes created on the exchange server to EXO every day.
Implemented AIP, Intune device compliance polices and Conditional Access.
Vender Co-ordination
Technical Credentials
Certificate of Hardware & Maintenance, 2005, I.T.I, Thane
Diploma of Hardware & Networking, 2007, TechMARK Solution, Thane
Certificate course of CCNA, 2009, HCL (CDC) Delhi
Languages
English
Hindi
Hobbies and Interests
Playing Cricket
Reading Book
Organisational Experience
Ahead, Design, integration, and deployment of IT infrastructure, from the data center to the edge and beyond, to support your modernization initiatives and create the rock-solid foundation you need to operate your business., Senior Technical Consultant (Office 365, Azure, Active Directory), 10/01/24 to present, Loews Hotels, Develop and implement robust Exchange Server solutions tailored to meet organizational needs., Manage the migration of mailboxes and integration with other systems, ensuring minimal downtime and seamless transitions., Develop and enforce retention policies, compliance policies, and email policies., Provide expert support and troubleshooting for Exchange-related issues., Tenant to Tenant Migration using Bit titan Mig-wiz, IronPort Replacement to EOP, G-suit Migration to M365 using Bit titan Mig-wiz, Tenant to Tenant migration using Quest migration Tool, Exchange 2016 Migration to Exchange 2019., Upgrade in Active Directory Environment from 2012 to 2022, Design and implement high availability and disaster recovery solutions, Work closely with IT teams, stakeholders, and third-party vendors to ensure successful project delivery.
HCL Technologies, Consultant (Messaging & Collaboration and Active Directory), 07/01/19 to 08/31/24, FedEx, TNT, MKS instrument, Scientific Games, Creating & managing users/groups accounts, assigning rights, creating user profiles etc., Working experience with MS Exchange 2007, 2010, 2013 and office 365 in a Medium / large scale environment., Worked with On-Prem to Exchange Online Migration Team., Responsible for Creating & managing users/groups accounts, assigning rights, creating user profiles etc., Working on Exchange server high availability Environment., Resolving all kinds of migration escalation., Implementing Directory Synchronization/AAD Connect for the purpose of migration., On-Boarding and Off-Boarding the mailboxes from Exchange Online Servers., Migrating the Shared, Resource and Room Mailboxes to cloud and from cloud to On-Premises., Handling post migrated issues like permissions and password issues for the users., Administered and supported Office 365 and MS Exchange policies., Worked on Escalations and High Severity Tickets, Resolved tenancy technical issues and monitored Office 365 systems., Required to identify the root cause of most of the critical and high priority issues., Working with users who all have migrated to O365, mail tracking over 0365 and troubleshooting issue related to migration to 0365., Responsible for Monthly Patch activity on the Exchange server., Installation and Decommission of Exchange Server., Responsible for Mail flow issues (External /Internal), Message queue Issues on the server., Creation and troubleshooting of Distribution lists, Resource Mailboxes, & Security Groups., Responsible for Configuring, managing and administration of group policies., Managing permissions on the mailbox of the user and mailbox size in exchange., Creation of Network share folder and managing user rights and permissions over them., Creation of process/technical documents (SOPs) and maintaining the knowledge base., Co-coordinating with customers for Daily Ops calls and involve in Bridge call to handle the customer., Deployment of applications using Intune on different OS., Implementing and maintaining devices on Intune that include Windows 10, Android and IOS device enrollment., Implementing and maintaining compliance policies for Windows, Android and IOS devices on Intune., Handling MDM and MAM on Intune for enrolled devices., Handled multiple projects of migration from on-premises to on-premises exchange or Exchange online., Hybrid migration from exchange 2010 to office365 and implementation of Intune based device compliance to use with Azure conditional access for secure access., Hybrid migration from Exchange 2013 to office365 and Intune with device compliance, Autopilot, Conditional access, Password hash Sync with SSO and password writeback and Self-Service password reset., Working knowledge of Enterprise Vault and Dell Archive Manager., Strong troubleshooting skills on all versions of MS Outlook., Administration and troubleshooting skills on Enterprise Vault (client and server)., Required to identify the root cause of most of the critical and high priority issues.
NTT Data services Ltd., NTT DATA is a Global IT Innovator delivering technology-enabled services and solutions to clients around the world. The company provides consulting, managed services, projects, outsourcing, and cloud-based solutions to mid-sized and large enterprises in all major industries., Senior Analyst (Messaging), 03/01/17 to 07/31/19
HCL Technologies Ltd. (IOMC), NCR Corporation is a leading technology and Omni-channel solutions company. Learn about NCR software, hardware and professional services. Connect with solutions., Senior Specialist (Messaging), 03/01/15 to 03/31/17
Celebi Ground Handling Delhi PVT.LTD, Celebi Ground Handling Delhi Pvt. Ltd. provides ground handling services and cargo warehousing services. The company provides its services at the Delhi International Indira Gandhi Airport., Sr. IT Executive, 12/01/11 to 03/31/15
IYOGI Technical Services, IYOGI is a leading provider of online subscription based technical support offer directly to consumer & small businesses from a global platform., Technical Specialist (L2), 04/01/11 to 11/30/11
Renovision Automation Services Pvt. Ltd., The oldest ground handling Services Company in the Turkish aviation industry, Çelebi continues to expand into new international markets., Desktop/Printer Engineer, 04/01/10 to 04/30/11, Celebi Delhi Cargo Terminal Management India Pvt. Ltd.
Personal Information
Passport Number: H6238612
Date of Birth: 01/18/87
Gender: Male
Nationality: Indian
Marital Status: Married
Timeline
Senior Technical Consultant (Office 365, Azure, Active Directory)
Ahead
10.2024 - Current
Consultant (Messaging & Collaboration and Active Directory)