3.0 Years of experience in Loyalty Programs and Hospitality
5 Years of experience in Knowledge / Business Process outsourcing industry
4.0 Years as a Process Manager for various BFSI processes
1.0 Years as team member in process administration and talent management
Overview
20
20
years of professional experience
Work History
Assistant Vice President-Residential Sales
Xanadu Realty Pvt Ltd
07.2022 - Current
Currently Handling Commercial Project (Delta) Business made - 200cr
Streamlined communication channels between departments, enhancing collaboration and project outcomes.
Best Site Head award for FY25-FY26
Got Promoted to AVP Sales in the month of April 2025
Currently handling SAHAKAR Acropolis Bandra E as a Site Head
Achieved a 75 Cr business in Soft Launch in OND without major support
Handled Raheja Imperia Worli as a Site Head
Handling a team of 25 members including GMs and TLs.
Currently the Launch of Imperia 2 Tower for higher floors called as the SKYPLEX LAUNCH
Got JBP done for 350 CPs and CP Meet of around 400 CPs for the launch
Was involved in the planning and strategy of the launch
Have around 275 CPs active on activities and around 138 CPs on walkins and around 12 CPs active on bookings contributing around 18 Bookings for the Skyplex with a total business of 250 Cr in a span of 45 days
Currently handling Delta Venus commercial project as a site head. Handling all verticals
Conducted detailed performance reviews, identifying areas for improvement and driving team excellence.
Deployed resources to cross-functional teams, supporting achievement of broader company goals.
Led cross-functional teams through change management lifecycles, maintaining smooth business function.
General Manager-Residential Sales
Xanadu Realty Pvt Ltd
09.2023 - 03.2025
Done a total business of 453 Cr in FY 24-25
Handled Shelton Juhu and Ajmera Wadala as a Site Head
Made strategies and conducted CP Meets for the project with different ideas
Had a team of 2 TLs Sourcing and 2 TL’s Closing and 25 Managers (Sourcing- Closing) both
Activated around 300 CP’s from SOBO and Juhu Market and around 350 CPs for Chembur/Wadala/South central
Had around 140 Active CP’s on Walkins for Shelton Juhu who contributed 285 Walkins in the span of 2 months for the project
Had around 210 Active CPs on Walkins for Ajmera Wadala who contributed 480 walkins in the span of 3 months for the project
Clocked around 15 deals for worth 225 Cr business in the span of 2 months and clocked around 50 deals at Ajmera Wadala project with net value of approx 100 Cr
Handled HNI & Ultra HNI Client’s and CPs for the project
Handling Raheja Imperia and Raheja Exotica Projects as Channel Head
Have done a business of around 300 Cr till now for the Chanel team
Have activated 286 CP’s on Walkins for both the project
Deputy General Manager-Residential Sales
Xanadu Realty Pvt Ltd
07.2022 - 08.2023
Handled sourcing as a TL for both Raheja Imperia and Exotica
Had a team of 8 Managers reporting to me
Activated around 100 CPs active on walkins from SOBO/ Western markets
Activated ICP/IPCs for the project
Organized JBP and CP Meets and Made strategies and budgets for the project
Handled HNI & Ultra HNI Clients and CPs for the project
Clocked around 250 Cr worth of business for the projects for different locations
Deputy General Manager-Residential Sales
Sugee Developers Private Ltd
12.2022 - 06.2022
Handled Channel sales as well as closures at Dadar/Matunga/Worli Projects
Made strategies and conducted CP Meet’s for the project with different ideas
Had a team of 4 TL’s and 15 Managers (Sourcing- Closing) both
Activated around 300 CP’s from SOBO/ Western/Chembur/Sion/Wadala/Dadar/South Central
Activated ICP/IPCs for the project
Organized CP Meets and Made strategies and budgets for the project
Handled HNI & Ultra HNI Client’s and CP’s for the project
Clocked around 20 deals for the projects for different locations in Dadar and Worli Location which includes Sugee Marina Bay and Dadar Matunga Projects
Deputy General Manager-Residential Sales
Spenta Corporation Private Ltd
03.2018 - 11.2021
Got promoted as a DGM sales in Mar 2018 till Nov 2021
Moved to Spenta Medius @ Matunga (W) as Site Head
Had a team of 7 Managers (Sourcing- Closing) both
Activated around 800 CP’s from SOBO/ Western/Chembir/Sion/Wadala/Dadar/South Central
Activated ICP/IPC’s for the project
Had around 100 Active CP’s for the project
Organized CP Meets and made strategies and budgets for the project
Handled HNI Client’s and CP’s for the project
Clocked around 27 deals for the project out of the total inventory of 85 Units
Clocked deals from GCC Market
Asst General Manager-Residential Sales
Spenta Corporation Private Ltd
03.2017 - 03.2018
Got promoted as a AGM sales in Mar 2017 till date
Handled Channel as well as closures at Altavista Project
Made strategies and conducted CP Meet’s for the project with different ideas
Activated around 800 CPs from SOBO/ Western/Chembur/Sion/Wadala/Dadar/South Central
Activated ICP/IPCs for the project
Had around 50 Active CPs for the project
Organised CP Meets and Made strategies and budgets for the project
Handled HNI clients and CPs for the project
Clocked around 125+ deals for the project
Clocked deals from GCC Market and NRI Market
Senior Manager-Residential Sales
Kanakia Spaces Private Ltd
04.2014 - 09.2016
Rainforest (Andheri East-Marol) Pre Launch-June 2014-Moved 32 units in closing vertical and ensured multiple sourcing deals
Paris (BKC) Pre Launch-Jan 2015-Responsible for sales of 14 units on the sourcing side via the ICP/IPC and Key channel partner vertical and on the closing side I was responsible for 12 deals
Levels (Malad East) 20:60:20 Activation-Jun 2015-Responsible for activating complete ICP/IPC vertical for the site. Was able to move 5 units in this launch. This was the first time any IPC/ICP did any deals at Levels site
Miami Launch-(Mahim)-April 2016-Responsible for 3 deal closure on sourcing front and 4 deals closure on closure side of business
Zidane Launch-(BKC)-May 2016-Took team lead responsibility for activating ICP/IPC and Key CP vertical during this launch as this was a high impact activity. Was able to generate multiple deals on closure front as an individual contributor as well as team co-ordinator
Assured, Kanakia as a group has strongest ICP/IPC relationships in the residential segment
Ensured troubleshooting of all issues with assigned CPs and deals
Assistant Manager-Club Marriott Program
TLC Relationship Management Pvt Ltd
04.2011 - 04.2014
Handled Loyalty Program for Marriott Group of Hotels
Handled a team of 20 people
Handled High Profile Guests
More than 200 memberships sold a month
Handled guest escalations
Designing and handling relation with corporate clients
Maintaining 60 percent renewal percentage of Members
Assistant Manager- Operations
Andromeda Marketing Private Limited
01.2011 - 03.2011
Handled American Express Credit Gold Charge Card Sell Process
Handled High Income Group individual Sales
More than 350 Leads generated a month
Assistant Manager- Operations BPC Cross Sell
Prosales Financial Services Private Limited
08.2007 - 12.2010
Achieved 100% target every month as per the client requirement
Achieved 98% approval rate
Along with quantity targets also achieved quality targets that is 98% quality of the department
Managed 20 seats for Barclays Priority Circle process, ensuring smooth operations and adherence to client requirements
Hired and trained agents with strong outbound skills to enhance team performance
Coordinated with external centre in Chennai for verification of BPC cases, streamlining the process
Achieved 100% of client targets monthly, demonstrating consistent performance and reliability.
Achieved overall target of 1 crore balance transfer ever month
Awarded as the best centre among all the centres sourcing GI(General Insurance of ICICI Lombard on Barclay card)with 20 lacs of Premium and 95% approval rate
Maintained monthly premium target of 1 lac per workstation, contributing to overall departmental goals.
Managed 70 customer service seats for General Insurance, Banking Transactions, and Project Management, ensuring efficient operations.
Supervised four team leaders and three quality analysts, fostering a collaborative team environment.
Conducted regular checks for missells and fraud, ensuring compliance and integrity in operations.
Maintained the ticket size of 5000 of the overall department
Conducted briefings and meetings to improve departmental processes.
Executive: Process administration and Talent Management
Andromeda Marketing Private Limited
03.2006 - 07.2007
Completed total recruitment targets as per the company’s requirement
Recruited around 300 executives for the Vodafone inbound process
Maintained employment documentation as per the FCU check
Prepared offer letters, appointment letters of the employees
Taken proper disciplinary actions for the betterment of the company
Prepared the salary roster of the employees
Guided employees about their salary queries
Looked after the administration of the centre
Senior Manager-Residential Sales
Spenta Corporation Private Ltd
09.2016
Led channel sales for project, managing team of 6 sourcing managers
Activated around 1000 CPs from Chembur/Sion/Wadala/Dadar/South Central/Harbour
Achieved sales of 200 units as part of team
Had around 300 Active CPs and had around 75 PCPs for the project
Contributed to Altavista Chembur project for Montana Tower launch
Organised a CP Meet for around 800 CPs at Taj Mahal in Oct 2016
Joined Spenta Corporation as Sr Manager Channel Sales on 19th Sept 2016
Education
S.S.C -
St. Joseph High School
06-1998
BE - Electronics Engineering
Pune University
05-2006
Diploma - Industrial Electronics
Mumbai University
05-2001
Skills
Sales management
Residential property financing
Property market analysis
Integrated sales strategies
Direct sales engagement
Operations experience
MIS reporting
Project management
Performance evaluation
Strategic planning
People management
Team leadership
Team building and training
Leadership capabilities
Leadership expertise
Leadership excellence
Sales training
Problem solving ability
Decision-making
Data-driven decisions
Cross-team collaboration
Performance enhancement
Good communication skills
Business administration
Business model re-engineering
Credit Cards
Data-driven decisions
Custom
Solar tracking device using VLSI, 2005-07-01, 2006-02-28, The project consists of the VLSI based calibration of the Solar panel in order to optimize the solar exposure based on the intensity and generate the highest yield. The rotation of the panel depends on the Stepper motor, controlled by VLSI.