Inayat Mushtaq
Srinagar
Summary
With foundation in customer service and team collaboration, I excel at ensuring smooth transactions and enhancing customer satisfaction. Skilled in problem-solving and decision-making, I maintain calm and organised approach under pressure. My communication skills and adaptability make me reliable team player who can efficiently manage tasks and support colleagues. Experienced in managing cash transactions and customer service operations with focus on accuracy and speed. Proven track record in training and leading teams to deliver high-quality service. Strong communication and problem-solving skills that ensure smooth operations and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Head Cashier
Google Basket Supermarket
Srinagar
08.2018 - 07.2025
- Administered cash handling procedures, including counting, withdrawals, and deposits, maintaining high levels of security.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
- Prepared daily cash deposits to move funds to financial institution.
- Trained new staff on POS systems, customer service excellence, and company protocols, significantly reducing onboarding time.
- Managed team of cashiers, overseeing shift scheduling, performance evaluation, and training to enhance efficiency.
Assistant Store Supervisor
Ali jana supermarket
Srinagar
08.2015 - 02.2018
- Coordinated with visual merchandisers to arrange displays attractively, ensuring products are showcased effectively to boost sales.
- Evaluated supply and availability of goods from vendors and requisitioned items to replace depleted products, storing excess inventory for forecasted demand growth.
- Implemented loss prevention strategies, significantly reducing shrinkage rates and protecting profit margins.
- Led by example, demonstrating outstanding customer service and sales techniques to inspire the team.
Education
Certificate of Higher Education - Commerce
City Central Educational Institute
Srinagar, KashmirSkills
- Cash handling
- Team management
- Loss prevention
- Customer service
- Shift scheduling
- Inventory management
- Staff training
- Sales techniques
- Staff onboarding
- Vendor coordination
- Cash handling efficiency
- Cash register operations
- Cash drawer management
- Cash counting
- Complaint handling
- Opening and closing cash desk procedures
Languages
Proficient, Beginner, Proficient, Proficient
Hobbies and Interests
- Travelling new places
- Meeting new people
- Dancing
- Tracking
Languages
English
Proficient
C2
French
Beginner
A1
Urdu
Proficient
C2
Hindi
Advanced
C1
Timeline
Head Cashier
Google Basket Supermarket
08.2018 - 07.2025
Assistant Store Supervisor
Ali jana supermarket
08.2015 - 02.2018
Certificate of Higher Education - Commerce
City Central Educational Institute