Salesforce.com Lead with 10+ years of IT industry experience. Expert in Salesforce Configurations, Customizations, and Security Model. Strong expertise in Apex, Aura Components, LWC, and AI-driven solutions within the Salesforce ecosystem. Experienced in working with web services (SOAP API and REST API). Adept at preparing technical documentation, supporting developers, and testing applications. A team player with strong technical and time management skills, continuously expanding knowledge in AI-powered Salesforce capabilities and advanced data-sharing strategies.
Project Name: RYAN
Project Description: Ryan is a leading global tax services firm specializing in enhancing overall tax performance. The project focused on optimizing tax processes, identifying and addressing tax errors, and implementing innovative tax solutions. It involved integrating advanced tax technology, improving compliance workflows, and developing strategic approaches to tax management. The solution contributed to increased efficiency, reduced tax liabilities, and improved financial outcomes for the organization, ultimately driving greater shareholder value.
Role & Responsibilities:
• Gathered and analyzed requirements, providing technical solutions in Salesforce.
• Designed and implemented solutions using APEX, LWC, and AURA.
• Conducted code reviews, ensuring adherence to best practices and standards.
• Approved and merged developer codes into the master branches.
• Worked as the Development Lead, guiding and mentoring developers.
• Assisted developers in troubleshooting and resolving issues in the system.
• Provided estimations for development scope and timelines.
• Collaborated with stakeholders to ensure successful project execution.
Project Name: ADGM
Project Description: This project includes the deployment of Community Cloud, focusing on the integration of Salesforce for a prominent International Financial Centre in the UAE. The primary objective was to optimize and enhance the functionality of the Salesforce platform, ensuring a solution that aligns with the requirements of the client. The project involved configuring the Community Cloud application to streamline communication and collaboration within the organization, utilizing the power of Salesforce to improve the efficiency of business processes.
Role & Responsibilities:
Project Name: DiageoNow
Project Description: Diageo now is a project we implemented for the client Diageo.The main objective of this project is to bring data from the Diageo Content Hub to Diageo now and do the customization accordingly so that the data will be visible for the internal users and to the external users based on the accounts they are associated with, Diageo Content Hub is the master hub for all products and brand digital assets whereas Diageo now is dedicated for the users in North America.
Role & Responsibilities:
Project Name: Service Hub
Project Description: Service Hub is a project we implemented for the client Diageo.Diageo Business services fac off multiple suppliers/vendors.Typical activities include supplier onboarding, purchase orders, Delivery, Invoicing etc.Suppliers send emails to different mailboxes for different activities.All those emails from the mailboxes will be routed to salesforce generated unique email addresses and those emails will be converted to cases using Inbound email service.The supplier data will be available in SAP, it will be extracted and uploaded into salesforce by performing field mapping using data loader.
Role & Responsibilities:
Project Name: P & G
Project Description: It is one of the biggest FMCGs in the world, here we have an integration of salesforce with mobile, integration is done using REST API, the data is maintained in salesforce, the mobile user downloads data from salesforce performs some actions and re-uploads the data to salesforce, few configuration objects have been created in salesforce which will decide the access of data of mobile user on mobile.
Role & Responsibilities:
Project Name: BAT
Project Description: Petra is an online platform to maintain information about logs and Information.This project is based on an integration of salesforce.com. Leading global provider of technology and service solutions designed to manage customers and sales reps.
Role & Responsibilities:
Project Name: Schneider electric
Project Description: Schneider electric is the project we made for our client Schneider.Application is built on Community cloud.Users are using this application externally with a great look n feel.In this application Schneider Electric distributors are creating proposals for their customers, and in the proposal for a customer, distributor of Schneider Electric add products for customers of their interest.Quotes which contain all the products of customer interest will then be sent to the Price Manager for Approval.The distributor can also say rebate for products, Price Manager will then decide on discount on a product.Once the order is approved by the Price Manager then it gets delivered to the customer.
Role & Responsibilities:
Project Name: International SOS
Project Description: This project is about Marketing and selling products for Medical and Security Assistance worldwide. This application is primarily for BDMs to create the leads, and convert them to Accounts, Contacts and Opportunities.The BDM also use this application to create the Operation and Billing procedures. This application also has product scheduling, creating programs, creating Invoicing Request Form etc. This application has been integrated with external systems like Oracle and SQL using Informatica and web services. Worked on various Salesforce.com standard objects like Accounts, Contacts, Leads, and Opportunities.
Role & Responsibilities:
Project Name: Farmers Insurance
Project Description: Farmers Insurance Group (informally Farmers) is a Los Angeles, California based insurance group, which provides auto, home, small business, specialty, life, financial services, and other products to approximately 10 million U.S.Households.Farmers groups now plan to use Sales force to give their customer the best fee. This is a part of whole Farmer Insurance which involves the billing functionality for End-User.Involved in requirement gathering from users.
Role & Responsibilities:
Apex
Aura Components
Visual force Pages
Lightning Web Components
Security Model
Deployments
Flows
JavaScript
CSS
Solution Designing
Code review expertise
Software development life cycle
Technological integration
Salesforce Certified Platform Developer I