Inderjeet Singh
Gurgaon
Summary
Dynamic quality leader with a proven track record in first-time-right product development. Expertise in lean six sigma and continuous improvement drives operational excellence and effective supplier management. Recognized for fostering a culture of quality and accountability, enhancing product reliability and customer satisfaction.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Quality Head
Fuji Terminal India Pvt. Ltd.
Neemrana
11.2020 - Current
- Taking additional responsibility of Plant Head since Apr-2025
- Turned around struggling greenfield plant, making it fully operational within 10 months and enabling first export shipment, driving early business ramp-up and operational stability.
- Achieved 100% First-Time-Right development of 50+ new products.
- Established ISO 9001 compliant Quality Management System from scratch, leading organization to successful certification within one year of plant setup.
- Successfully cleared UL certification audit with zero major non-conformities, ensuring adherence to stringent global safety and quality standards.
- Built end-to-end quality systems and capabilities across QMS, supplier quality, and shop floor processes, enabling stable production, strong process control, and a culture of quality excellence.
- Developed quality strategy and governance frameworks for organizational alignment.
- Define and deploy a comprehensive quality strategy and multi-year roadmap aligned with business growth, customer expectations, and global benchmarks.
- Establish quality governance frameworks, including review mechanisms, escalation matrices, and decision-making protocols.
- Drove Zero Defect, Right-First-Time, and Quality-at-Source culture across all organization levels.
- Ensure all products meet design intent, functional requirements, and customer specifications throughout their lifecycle.
- Establish systems for product validation.
- Monitor quality performance across development, production, field performance, and end-of-life stages.
- Drive continuous improvement based on field feedback, warranty trends, and customer usage conditions.
- Ensure adherence to global regulatory standards and customer-specific requirements.
- Lead risk assessment and mitigation activities.
- Establish traceability systems for materials, processes, and finished goods.
- Drive compliance with environmental, health, safety, and sustainability regulations.
- Prepare and manage the organization for regulatory audits and evolving compliance requirements.
- Quality Management System (QMS) & Process Governance
- Design and implement a robust, scalable QMS framework across plant and functions.
- Standardize SOPs, work instructions, inspection standards, and quality documentation.
- Ensure effective change management processes (ECN/ECR) with proper validation and control.
- Maintain high levels of audit readiness and compliance discipline.
- Manufacturing Quality & Process Assurance
- Establish comprehensive systems for incoming, in-process, and final inspection.
- Drive process standardization, stability, and capability improvement.
- Implement error-proofing (Poka-Yoke)/ mistake-proofing, and automated quality checks.
- Ensure effective control of special processes and critical characteristics.
- Lead initiatives to improve yield, reduce variation, and enhance process robustness.
- Supplier Quality & Strategic Sourcing Support
- Own the end-to-end Supplier Quality Management framework.
- Lead supplier selection, qualification, audits, and onboarding processes.
- Drive supplier capability development through training, joint improvement initiatives, and technical support.
- Implement structured supplier performance management systems and periodic reviews.
- Customer Quality & Relationship Management
- Serve as the primary point of contact for customer quality interactions and escalations.
- Lead structured resolution of customer complaints using disciplined problem-solving methodologies.
- Ensure transparent communication, timely responses, and effective closure of issues.
- Strengthen customer confidence by delivering consistent quality performance and reliability.
- Support business development by showcasing quality capabilities and systems.
- New Product Development (NPD)
- Integrate quality into the product development lifecycle from concept to launch.
- Lead development activities, risk assessments, and validation plans.
- Ensure readiness through pilot builds, process validation, and production trials.
- Drive seamless handover from development to mass production with controlled quality conditions.
- RCA & CAPA Management
- Establish a culture of structured problem-solving and root cause identification.
- Lead cross-functional teams in resolving complex quality issues.
- Implement robust CAPA systems with verification of effectiveness.
- Ensure systemic fixes and prevention of recurrence across similar processes/products.
- Maintain a repository of lessons learned and best practices.
- Continuous Improvement & Operational Excellence
- Lead organization-wide continuous improvement initiatives using Lean, Six Sigma, and Kaizen methodologies.
- Identify and eliminate waste, inefficiencies, and non-value-added activities.
- Drive improvements in process efficiency, throughput, and product quality.
- Encourage innovation and employee participation in improvement programs.
- Performance Monitoring & Management Review
- Define, monitor, and review key quality performance indicators across all functions.
- Ensure alignment of quality objectives with organizational goals.
- Drive accountability through structured performance management systems.
- Leadership, People Development & Culture Building
- Build and lead a competent and high-performing quality team.
- Develop talent through structured training, coaching, and mentorship programs.
- Foster a culture of discipline, accountability, continuous learning, and excellence.
- Ensure compliance with future regulatory, technological, and industry requirements.
- Prepare the organization for next-generation quality practices and global competitiveness.
Head- Supplier Quality Assurance, Improvement Projects
ECM Industries (now nVent)
11.2020 - 12.2024
- Led the supplier quality management function for product lines, ensuring product compliance and high-quality standards.
- Conducted regular supplier audits and assessments to ensure adherence to quality standards, regulatory requirements, and contractual obligations.
- Led cross-functional teams to resolve quality issues, performing root cause analysis and implementing corrective actions, improving on-time delivery and reducing rework costs.
- Supplier Performance Improvement Projects mainly based on Lean Six Sigma
- Planned and executed improvement projects with suppliers to enhance overall performance.
- Facilitated new supplier onboarding to ensure compliance with company requirements.
- Collaborated with procurement, R&D, and manufacturing teams to evaluate new suppliers and conduct feasibility studies, ensuring that all suppliers met company requirements.
- Gained recognition for developing critical parts rapidly via on-site collaboration with suppliers on extrusion and tooling designs.
- Overall responsible for New Product Development & Quality Assurance.
- 95% First-Time-Right development of new items (FAIR samples)
- Sharing of Project Trackers with US team and frequent Con Calls with suppliers to ensure timely submission of FAIR samples
- Involved in delivery of urgent items’ bulk supplies and frequently sharing on ground reports with US team.
- Earned multiple commendations for timely delivery of urgent items through close monitoring and effective management of suppliers.
- Got made changes in plenty of drawings by identifying gaps and got appreciation from US Engineering
- Completed PPAP documentation for product launches
- SPC study at suppliers on Critical dims during Bulk production as well.
- Surprise Process Audit of suppliers
Head- Improvement Projects (PAN India-5 Locations)
MAHLE ANAND Filter Systems Pvt Ltd
Gurgaon
02.2018 - 11.2020
- Instituted Quick Response Team (QRT) for resolution of problems faster at shop floor.
- Identified annual improvement opportunities, defined and justified projects, managed resource deployment, launched project teams, and implemented best practices to close performance gaps.
- Developed problem-solving organization to enhance operational efficiency and employee engagement.
- Managed performance of Six Sigma Black Belt and Green Belt teams in providing compliance direction and delivering on quality deliverables; training and developing the teams so personnel are encouraged to develop within the organization.
- Conducted training sessions to enhance skills in process improvement and project management.
- Created quality strategies and processes to align with business objectives and enhance operational performance in price, quality, and delivery.
- A Mahle–Group, German Company Manufacturing Filtration System
Manager (MBB) – Operational Excellence (4 Locations)
IDEMIA (Syscom Corporation Limited)
Noida
02.2012 - 02.2018
- Achieved INR 150+ Cr. of recurrent type savings in 5 financial years with Lean Six Sigma Methodology.
- Enhanced Sigma level from 4.1 to 5.9.
- Led team of black belts and green belts, reporting to Director (India) and Head Lean Sigma – Asia Pacific, to successfully execute an average of 100 projects annually across 4 Morpho group companies in Noida.
- Trained all employees in White Belt Lean Six Sigma Methodology, receiving recognition from Lean Sigma Asia Pacific Head.
- Provided technical leadership, mentoring, and coaching to process owners, black belts, and green belts.
- Awarded for highest Kaizen in a year, ‘34’ in 2013 in Syscom.
- Developed master plan by identifying and assessing pertinent information, focusing on actionable improvement initiatives for future business development and process enhancements.
- Worked for Morpho Group, a French company that specializes in manufacturing e-documents.
Senior Engineer–Quality Assurance
Visteon Climate Systems India Limited
Bhiwadi
10.2008 - 02.2012
- Enhanced quality systems in line with ISO 9001:2008 (QMS), ISO 14001:2004 (EMS), OHSAS 18001: 2007, & TS16949:2009
- Established inspection standards, plans, frequencies, and test methods; led risk assessment and mitigation after major changes, and conducted rejection analysis using systematic problem solving to improve product quality.
- Conducted internal and external audits to quality management system standards and certification bodies.
- Conducted supplier process and systems audits; led Zero defect supplier program to elevate supplier performance and ensure compliance with quality standards.
- Trained employees on MSA, SPC, QC story, Kaizen, Poka-Yoke, 7 QC tools, and 5S to enhance quality awareness and operational effectiveness.
- A Visteon Group Company Manufacturing Climate Control Products, and a global leader in auto ancillary
Sr. Engineer – Production, Quality, NPD
Jay Ushin Limited
Gurgaon
07.2002 - 10.2008
- Reduced in-process rejection PPM from 35000 to 200, enhancing product quality and minimizing waste.
- Led engineering projects from concept to completion at Jay Ushin Limited.
- Developed and implemented innovative solutions for product design challenges.
- Collaborated with cross-functional teams to enhance product functionality and reliability.
Education
B.Tech. - Mechanical
Kurukshetra University
01-2002
Skills
- Quality Engineering
- QMS
- Lean Six Sigma
- Continuous Improvement
- Improvement Projects
- Customer Complaint Reduction
- Cost Reduction
- Program management
- Plant Management
- RCA
- CAPA
- 8D
- Kaizen Workshops
- VSM
- APQP
- PPAP
- SPC
- MSA
- FMEA
- CP
- Data Analysis
- MINITAB Software
- Lean Manufacturing
- Structured Problem Solving
- Supplier Management & Upgradation
Certification
- Certified Six Sigma Master Black Belt (MBB), Indian Statistical Institute, Delhi, 11/01/11
- Certified Six Sigma Black Belt (BB), Motorola University, 11/01/10
- Certified Lead Auditor for IATF 16949:2016, Omnex, 11/01/18
- Certified Lean Practitioner, QAI Global Institute, 11/01/11
- Pursuing IBM Data Science Professional Certificate course
Accomplishments
- Saved over INR 180+ Cr in totality via cost-saving projects mainly based upon Lean Six Sigma Methodology
- 10 Master Black Belt Projects done (Self)
- 30 Black Belt Projects done (Self)
- 200+ Black Belt Projects (Mentored)
- 600+ Green Belt Projects (Mentored)
- Experience and expertise in implementing Lean Six Sigma as a new initiative in organizations, from scratch to maturity level
- Have a track record of passionate work on Quality and Continuous Improvement culture.
Timeline
Quality Head
Fuji Terminal India Pvt. Ltd.
11.2020 - Current
Head- Supplier Quality Assurance, Improvement Projects
ECM Industries (now nVent)
11.2020 - 12.2024
Head- Improvement Projects (PAN India-5 Locations)
MAHLE ANAND Filter Systems Pvt Ltd
02.2018 - 11.2020
Manager (MBB) – Operational Excellence (4 Locations)
IDEMIA (Syscom Corporation Limited)
02.2012 - 02.2018
Senior Engineer–Quality Assurance
Visteon Climate Systems India Limited
10.2008 - 02.2012
Sr. Engineer – Production, Quality, NPD
Jay Ushin Limited
07.2002 - 10.2008
B.Tech. - Mechanical
Kurukshetra University