INDERPREET KAUR

Karnal

Summary

Highly motivated and detail-oriented graduate with a BA degree and a computer diploma, seeking a challenging position as a Front Desk In-charge. Offering one year of experience in providing excellent customer service and managing administrative tasks. Possessing strong communication skills and a deep understanding of front desk operations. Fluent in English and dedicated to delivering exceptional results.

Overview

years of professional experience

Work History

Front Desk Manager

Thakur Hospital

Karnal

01.2022 - Current

Managed the front desk operations, including answering phone calls, greeting and assisting visitors, and addressing inquiries and concerns promptly and courteously.
Assisted in managing patient billing and insurance claims, ensuring timely submission and follow-up.
Handled administrative tasks such as data entry, filling and document preparation.
Collaborated with medical staff and other departments to ensure seamless communication and coordination.
Resolved patient complaints and concerns in a professional and timely manner, ensuring high levels of satisfaction.
Trained and supervised new front desk staff members, ensuring adherence to hospital policies and procedures.

Education

10th -

C.B.S.E. Board

12th -

U.P. Board

Bachelor of Arts (BA) -

Kurukshetra Univ.

Kurukshetra

Computer Diploma -

Computer Diploma

Skills

Excellent interpersonal and communication skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Strong organizational and multitasking abilities

Ability to handle stressful situations and work well under pressure
Attention to detail and accuracy in completing tasks
Ability to work independently and as part of a team

Languages

Hindi
English
Punjabi

Disclaimer

I hereby declare that all the above said information is correct true to the best of my knowledge and belief.

Personal Information

Date of Birth: 09/11/85
Gender: Female
Marital Status: Married

Roles And Responsibilities

Managed the front desk operations, including answering phone calls, greeting and assisting visitors, and addressing inquiries and concerns promptly and courteously.
Assisted in managing patient billing and insurance claims, ensuring timely submission and follow-up.
Handled administrative tasks such as data entry, filing and document preparation.
Collaborated with medical staff and other departments to ensure seamless communication and coordination.
Resolved patient complaints and concerns in a professional and timely manner, ensuring high levels of satisfaction.
Trained and supervised new front desk staff members, ensuring adherence to hospital policies and procedures.

Timeline